Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,899 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,899 reviews
October 16, 2026
Tyler Glaros was an outstanding salesperson. He knew the answers to every question we asked and was a fantastic representative of your company. He also gave us a great value on our trade-in. We He knew the answers to every question we asked and was a fantastic representative of your company. He also gave us a great value on our trade-in. We not only love my new car, but my husband is thrilled with his brand-new truck as well. Highly recommend! More
by debbie
Verified CustomerEmployees Worked With
October 16, 2026
everything went well and I will be buying from them in the future for sure. the future for sure. More
by alecuselton12
Employees Worked With
October 16, 2026
Have purchased from James Wood Motors for years. This was the usual great experience, with Clay being a very knowledgeable and dedicated sales person. This was the usual great experience, with Clay being a very knowledgeable and dedicated sales person. More
by Dx2
October 16, 2026
Friendly and respectful atmosphere. Salespeople are knowledgeable and very helpful. They explain the process , look for option to buy what I had in mind. No pressure to buy. They all Salespeople are knowledgeable and very helpful. They explain the process , look for option to buy what I had in mind. No pressure to buy. They all deserve a TEN “10” More
by irma.r.m.vazquez
October 16, 2026
As always James Wood Service did a fantastic job! Thank you for taking care of my truck! Thank you for taking care of my truck! More
by RAY@FIRSTDECATUR.US
Employees Worked With
October 15, 2026
Sales/Backoffice and overall experience was Great! Tony Lara is awesome to deal with, no hassle and no pressure…Small town culture with big city inventory and discounts. Tony Lara is awesome to deal with, no hassle and no pressure…Small town culture with big city inventory and discounts. More
by garynlakey
October 15, 2026
Recently had my batteries replaced on my GMC 2500. Even though we ran into a hiccup once the batteries were replaced having to have the light control module reprogrammed Bryan the service advisor keep Even though we ran into a hiccup once the batteries were replaced having to have the light control module reprogrammed Bryan the service advisor keep me informed throughout the the process. More
by jet8104
Employees Worked With
October 15, 2026
Great customer service as always. Karen Pattison is an all-star and always takes great care of us! We very appreciative of her efforts. Dason always takes great care of our persona Karen Pattison is an all-star and always takes great care of us! We very appreciative of her efforts. Dason always takes great care of our personal and company vehicles. Thank you for all you do! More
by znichols0
October 14, 2026
Super friendly and went out of their way to make my experience so easy on me! experience so easy on me! More
by renaenaee
Employees Worked With
October 14, 2026
Great folks. easy appointment, greetings at the service lane, keeping me updated on progress and follow up. The staff were great easy appointment, greetings at the service lane, keeping me updated on progress and follow up. The staff were great More
by des395
Employees Worked With
