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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,576 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,576 reviews
May 26, 2026
This is my second vehicle purchased from them and it will not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpf not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpful staff all around. More
by Tony
Verified Customer
May 26, 2026
Bryan is our service advisor and he is the absolute best! !!! We do not use anyone, but James Wood. !!! We do not use anyone, but James Wood. More
by melindawh940
Employees Worked With
May 26, 2026
Was a great experience working with Rocco and the finance manager. Such an easy and honest process. We actually worked out the deal by phone and I was able to get up to Decatur (from Fredericksburg, Texas) a manager. Such an easy and honest process. We actually worked out the deal by phone and I was able to get up to Decatur (from Fredericksburg, Texas) a few days later to buy the AT4. There were no surprises, everything was as we discussed down to the penny. It only took me 1-hour to test drive and then drive out in my new truck. Could not have been a better process. More
by JEFF.MELO71
May 26, 2026
Shawn Hooe is the best service writer. He always takes great care of me and my vehicle I love coming to James Woods for service and or buying vehicles thank you. He always takes great care of me and my vehicle I love coming to James Woods for service and or buying vehicles thank you. More
by robrose31372
May 25, 2026
Honest, efficient, and professional. Best car buying experience I have ever had - and Rocco was great to work with... Best car buying experience I have ever had - and Rocco was great to work with... More
by dandonohoe
May 24, 2026
Easy to make a convenient appointment and the time taken to service my truck was relatively short. Nobody likes to wait but there were a lot of new vehicles to look at while the service work was being done to service my truck was relatively short. Nobody likes to wait but there were a lot of new vehicles to look at while the service work was being done. I liked that Krystal came out and got in my truck. She noticed some operational settings that were incorrectly set. I had a couple other questions that she answered. Obviously, James Wood Motors set that their service advisors are carefully selected and well trained. More
by ARHARRISON
Employees Worked With
May 24, 2026
Clean, Friendly and prompt service. Krystal was very helpful and taking care of the problem. Krystal was very helpful and taking care of the problem. More
by kar60aa
Employees Worked With
May 23, 2026
Karen Pattison always does an amazing job at finding the perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of tha perfect vehicle for me. She is always very knowledgeable about the specs of the vehicle as well as explains the operations of all the features of that particular vehicle. Always low pressure and great experience from sales to financing and and service that is needed. More
by superbee7777777
May 23, 2026
Clay Estes was very professional and made the process very enjoyable. We will send our friends there for sure very enjoyable. We will send our friends there for sure More
by trhuffman6
Employees Worked With
May 23, 2026
This is my second time working with Drew and James Wood, and I drive an hour from Arlington. They have great customer service and Drew is so personable. Will be back in three years. and I drive an hour from Arlington. They have great customer service and Drew is so personable. Will be back in three years. More
by Jessica Pasquale
Employees Worked With
