Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,618 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,618 reviews

November 10, 2023

The service I receive from James Wood is excellent! They always do a quality job! More

by SAHCOLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Service Advisor
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 10, 2023

Always smooth and quick process. They explain everything and are always easy to work with More

by cwalsh4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with our service department. Please let me know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 10, 2023

Excellent service by Andrew in your services depth. Arranged for tow truck and called to review what was needed. More

by stardusternana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service Dept.
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Andrew does for James Wood Motors and our customers. Hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 09, 2023

Misty did a great job overall, patient and thorough. James Wood was a positive experience. More

by james.kwasny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review, James. I am pleased to hear that Misty was able to provide an efficient and overall positive experience. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 09, 2023

They got me right in and out. Service was great. Rotated my tires and changed my oil plus checked my truck out for its 50000 check up. More

by TELSBRAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 09, 2023

Took my car in to replace two small pieces that had broke off & I waited for completion! So happy it was finished in a short time!! I’m very pleased with James Woods Service! Thanks a bunch!! More

by phylliswilson48
Recommend Dealer
Yes
Employees Worked With
Zack in Service
Report | Print
Nov 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience, Phyllis! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 08, 2023

Drew was very professional and knowledgeable. He helped me with my order and getting everything going. Would definetly recommend him to my friends. More

by kp51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

The dealership was nice and everyone seemed friendly. The employees tried to move us along quickly through the process. More

by beachgirlkt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Brian always makes sure I am taken care of! The service center is always great More

by RTASBMCLAIN2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanley
Report | Print
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 07, 2023

Great service. I have had no issues with any maintenance they have performed on my truck. I will happily use them for major maint in the future. More

by RAY.JASON.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember my service managers name.
Report | Print
Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ray, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
...
195
196
197
...
262