Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,583 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,583 reviews
Verified Customer
August 12, 2023
Cathy has always taken great care of my vehicle needs and this time was no different. She listened to what I was looking for, made spot in recommendations, and delivered exactly what I was looking for. My ne this time was no different. She listened to what I was looking for, made spot in recommendations, and delivered exactly what I was looking for. My next vehicle will be purchased from her, I promise that. More
by mschroeder104
August 12, 2023
Christina is always so helpful and always takes care to ensure everything that needs to be done during our service visit is accomplished. All the employees from start to finish are kind and professional. ensure everything that needs to be done during our service visit is accomplished. All the employees from start to finish are kind and professional. More
by sdsmith0211
Employees Worked With
Christina
August 11, 2023
We will only use James Woods Motors to purchase our vehicles. And we always ask for Karen Pattison. She is knowledgeable and patient in explaining the financing and the maze of new technology to tech vehicles. And we always ask for Karen Pattison. She is knowledgeable and patient in explaining the financing and the maze of new technology to tech shy older buyers. More
by sgjdk92262
Employees Worked With
August 10, 2023
Very good service , friendly employees, my second truck purchased here, I hope I’m able to have a third , thanks purchased here, I hope I’m able to have a third , thanks More
by cdmeepinky
Employees Worked With
August 10, 2023
They did warranty work on our vehicle. We were given a loaner vehicle until ours was finished.Everyone was very nice.We had a good experience. We were given a loaner vehicle until ours was finished.Everyone was very nice.We had a good experience. More
by MUMFORDJH
Employees Worked With
Can't remember name of employee
