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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,618 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,618 reviews
Verified Customer
August 08, 2023
This is the second time I took my car in since I purchased it on July 14 2023. They said two times now they can’t find anything wrong with it but it’s still doing the same thing as the day I got it. purchased it on July 14 2023. They said two times now they can’t find anything wrong with it but it’s still doing the same thing as the day I got it. I don’t know what to do but drive it until it actually breaks down!!! More
by Michelle Hays
Employees Worked With
Paul Johnson
August 07, 2023
It was a very good experience working with Clay. Always answered calls or had an immediate call back. First time customer but we will be back. Already referred two people. Always answered calls or had an immediate call back. First time customer but we will be back. Already referred two people. More
by 4branchtexas
Employees Worked With
August 07, 2023
Excellent in there ability to welcome and make the transaction seamless from sales to financial and driveway transaction seamless from sales to financial and driveway More
by rdg4955
Employees Worked With
August 05, 2023
Charging 75 dollars to diagnose a shift to park defect in your vehicles is low. Since you are aware of it and then telling your customers it is 700 to fix it. I guess you wanted an extra 75 on top of the 700 your vehicles is low. Since you are aware of it and then telling your customers it is 700 to fix it. I guess you wanted an extra 75 on top of the 700 for your well know vehicle defects that causes battery failure and transmission failure. Now that is low. More
by nursesam8
Employees Worked With
All aware of this
August 05, 2023
Very friendly service and we were given attention very quickly! Everyone was very knowledgeable and helpful in answering all of our questions! quickly! Everyone was very knowledgeable and helpful in answering all of our questions! More
by cterrell1024
Employees Worked With
Shelly Renald and Trey ..
August 05, 2023
All personnel are extremely polite and ready to help with problems you may have with your vehicle. I have always had a good experience there ! problems you may have with your vehicle. I have always had a good experience there ! More
by WCHOLLOWAY1917
Employees Worked With
Bryan Stanley
