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James Wood Motors, Inc. - Service Center
Decatur, TX
1,053 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,053 Reviews of James Wood Motors, Inc. - Service Center
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July 13, 2025
Everything went smooth and vehicle was completed earlier than expected. Thank you to Dason for being so professional and knowledgeable. than expected. Thank you to Dason for being so professional and knowledgeable. More
by TAMRTR
Verified CustomerEmployees Worked With
July 12, 2025
They are usually very quick and honest on what needs to be done. They are very nice and understanding. be done. They are very nice and understanding. More
by SCHEPS322
Employees Worked With
July 11, 2025
Shawn has been WCCA's service Advisor for years and has always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership w always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership with James Woods Motors to work with to keep WCCA and our Meals on Wheels program running and delivering Meals to all the home-bound seniors in Wise County More
by AMY56
Employees Worked With
July 11, 2025
The mechanics did an excellent job. the car loan department the attendant was polite. But the vehicle I was issued was a high mileage junker with malfunctioning end gate that would ope the car loan department the attendant was polite. But the vehicle I was issued was a high mileage junker with malfunctioning end gate that would open while I was driving, the side doors and the end gate would open and close bythemselves day and night. The drivers side front door lock was broken so I couldn't secure the vehicle. The vehicle had over 197,700 miles on it. And it took 2 weeks to get a loaner vehicle. More
by STEPHENRBLAKE089
Employees Worked With
Tanner did an excellent job I would recommend that department anytime.
July 09, 2025
They are always very professional, courteous, and friendly. I also love how quickly they always get me on the schedule. friendly. I also love how quickly they always get me on the schedule. More
by DALSUP417
Employees Worked With
Other Employees :
Dustin helped me the last time I was in and he was wonderful!
July 09, 2025
Great customer service. I would recommend James Wood service to anyone. I'll be back in the near future. I would recommend James Wood service to anyone. I'll be back in the near future. More
by RAYBENTHALL1951
Employees Worked With
July 09, 2025
With James Wood dealerships you feel like you are dealing with friends who want you to have a good experience. I have felt that they were fair and honest with me. It feels like a small dealership atmospher with friends who want you to have a good experience. I have felt that they were fair and honest with me. It feels like a small dealership atmosphere with a big inventory of vehicles. More
by rpinson1
July 07, 2025
I needed a replacement tailgate on a 2000 4x4 K3500 truck. Mark Sanders helped me every step of the way by promptly providing me with an estimate. Then he ordered the tailgate and had it painted. Fi truck. Mark Sanders helped me every step of the way by promptly providing me with an estimate. Then he ordered the tailgate and had it painted. Finally he got the tailgate replaced and it looked absolutely perfect! A top notch experience all the way! More
by ferrispharm
Employees Worked With
July 07, 2025
This was my first visit to the Service Department for my 2024 Chevrolet C8 Corvette. I booked an appointment ahead of time for my first oil change and everything went smoothly! I was assigned a service advi 2024 Chevrolet C8 Corvette. I booked an appointment ahead of time for my first oil change and everything went smoothly! I was assigned a service advisor (Kyle) and he took care of me while I was there. I was advised of a software update as well for my Corvette that would take about 45 mins, that wasn't even showing on the MyChevrolet app, so I was glad to have everything up to date. Overall, very happy with the service so far! More
by CUPRA
Employees Worked With
Kyle
