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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,024 Reviews

1,024 Reviews of James Wood Motors, Inc. - Service Center

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June 22, 2025

well well well well well well well well well well well well well well well More

by dgreen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! At James Wood Chevrolet Buick GMC Decatur, we appreciate all feedback, and it's good to know that everything went well during your visit. If there's anything specific you'd like to share or ask, please feel free to reach out. We look forward to assisting you! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 22, 2025

They are always professional, courteous and keep me informed throughout my service appointment. I always leaves pleased More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Maria! We truly appreciate your kind words about the professionalism and courtesy you experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you feel informed throughout your service appointments and leave pleased. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 21, 2025

Bryan did a Great service and friendly. The casher was very helpful and did an outstanding job. Thanks to the Service department. More

by M FISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Miller sales
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Jun 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Bryan, our service team and cashier at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you had a positive experience. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 19, 2025

Lee worked great at getting us the best deal! It was a timesaver with him personally delivering the units to us! Thanks Lee! More

by rcapps0
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Lee was able to assist you in getting the best deal and that his personal delivery made the process easier for you. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a seamless experience for our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 19, 2025

I don't want to write 15 words, Bryan,did a good job as usual.Thanks More

by BILLPEGGY.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear Bryan did a great job for you. We appreciate your support of James Wood Chevrolet Buick GMC Decatur and look forward to assisting you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 18, 2025

Dawson was very helpful on my windshield fluid problem . And had my truck delivered and vacuumed for mr More

by SANDRA.PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Sandra! We're thrilled to hear that Dawson was able to assist you with your windshield fluid issue and ensure your truck was delivered cleaned and vacuumed. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 18, 2025

I would recommend this service dept to others. Kind courteous and seemed very professional and seemed to have knowledge about sefvices More

by RONSMITHRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their name
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Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We appreciate your recommendation and are glad to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be kind, courteous, and knowledgeable. We strive to provide professional service to all our customers. We look forward to seeing you again soon!

June 18, 2025

I was very pleased with the service very friendly and helpful. Did not have to wait long. More

by GRANNYVICKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and it's great to know we met your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 17, 2025

Great. Service provider is very nice. Check out ladies are very friendly. Every thing is nice and clean More

by SFORREST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly and clean service, and it's wonderful to know that it made a positive impression on you. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 14, 2025

So far so good. My second visit in a "newer" vehicle for me. All went well. Wait time a bit longer than I anticipated and price was right for an oil change & tire ro More

by JBPOPS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm glad to hear that your second visit for your newer vehicle went well and that you found the pricing for the oil change and tire rotation to be reasonable. I appreciate your feedback regarding the wait time, and we'll work on improving that for our customers. We hope to see you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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