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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,030 Reviews

1,030 Reviews of James Wood Motors, Inc. - Service Center

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January 03, 2025

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
Report | Print
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your continued support and I am thrilled to hear that you’ve had the best experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to going above and beyond for our customers, and it’s great to know that you and your friends feel that way too. I look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 02, 2025

We had a great experience at James wood in Decatur! They were quick and friendly! More

by CHELSEAPATTERSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide quick and friendly service, and it’s great to know we met your expectations. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 29, 2024

My service tech Shawn always takes very good care of me and listens to my needs for my vehicle. More

by kylewest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Shawn has been attentive to your needs and has provided you with great service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your vehicle needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 29, 2024

Service was unexpected but taken care of in timely manner. Will definitely return when necessary. More

by keeneyjpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine, Krystal Gipson
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that your service was handled promptly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and I look forward to welcoming you back whenever you need assistance. Safe travels! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 28, 2024

Always excellent service ! Highly recommend! My go to for my cars service needs. Nice waiting area too ! More

by nylixel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine
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Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you consistently have excellent experiences with us at James Wood Chevrolet Buick GMC Decatur. I'm glad you enjoy our waiting area as well. I appreciate your recommendation and look forward to serving your car needs again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

The service at James Wood Motors is always easy to work with! I'd recommend them for all service work! More

by JEFFREYMAWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I truly appreciate your recommendation and I am thrilled to hear that you find it easy to work with us at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 25, 2024

Very good rapport. Very personable. I took vehicle in for repair of an engine service light warning issue. Problem repaired in reasonable time. Great service. More

by GWESTFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
Report | Print
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about the rapport and service you experienced at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that we could address your engine service light issue in a timely manner. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

Helpful competent people. Knew answers to questions without having to ask others. Went beyond expectations just for us it seemed More

by QUALITYBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
Report | Print
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you found our staff knowledgeable and exceeding your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 24, 2024

Same outstanding service in and out that I have come to expect at this dealership. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you received the outstanding service you expect at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to welcoming you back for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 22, 2024

Great service, great service writers, timely repairs as promised. Made an appointment, service completed on time. More

by dsneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am happy to hear that you received great service and timely repairs at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure everything is completed on time, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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