James Wood Motors, Inc. - Service Center

Service personnel are a pleasure to work with and are always friendly and helpful. We normally deal with Shawn Hooe. always friendly and helpful. We normally deal with Shawn Hooe. More

James Wood folks treat their customers like family. They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! More

Very efficient and take very good care of customers. Always able to meet the needs we might have when we get our truck serviced. Always able to meet the needs we might have when we get our truck serviced. More

Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten different salesmen over the last few months throughout the metroplex. Clay is the only one that impressed me in every respect. He knows the vehicles on the lot and could answer all of my questions without hesitation…which I never experienced with other dealers. Also, he helped with a personalized and detailed setup of my new 2025 Silverado 2500 and accessories which was extremely helpful since I am so used to driving my 2006 Silverado 1500HD that doesn’t have all the bells and whistles. I had also purchased the 1500HD new from Woods Chevrolet too and it still runs perfect after 320,000 miles due to another great Wood’s employee that I have relied on for years in your maintenance department. Shawn is the very best at his job…and I’ll always use him for servicing my trucks and SUVs. It is why I’m confident to donate my 1500 HD to someone who needs it and can use it for another 300,000 miles! The outstanding experiences I continue to have with Wood’s Chevrolet is why I keep coming back. In fact, we’ll be back this month to look at SUVs for my wife…and we’ll continue to urge other friends and family to your business as well. Thanks again for having two of the very best and professional employees I’ve experienced in Clay and Shawn! v/r Gary Barber More

I went to the GMC Dealership for an oil change and tire rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . thank you again ! More

Never a problem with these folks whether its service or buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me More

My personal service writer does a great job taking care of me and my 2020 Chevy Truck!!! of me and my 2020 Chevy Truck!!! More

A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More

I was able to receive an appointment for maintenance quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all q quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all questions and concerns. The distance from my house was about 50 minutes. It was definitely worth the travel. More

Came in for emission service on my diesel DEF system and an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be available and got me in for an oil change immediately. More