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James Wood Motors, Inc. - Service Center
Decatur, TX
1,120 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,120 Reviews of James Wood Motors, Inc. - Service Center
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July 23, 2024
Very kind, attentive to what you need for your vehicle. They don’t try to make you pay for something more then you need They don’t try to make you pay for something more then you need More
by MANA4013
Verified CustomerEmployees Worked With
July 22, 2024
James Wood Service is ALWAYS Professional and Courteous. They’re quick and efficient in servicing my GMC Truck. Zack is knowledgeable and helpful in providing recommendations for items that need done. All i They’re quick and efficient in servicing my GMC Truck. Zack is knowledgeable and helpful in providing recommendations for items that need done. All in All an Excellent place to take a vehicle!! More
by ronyhooper
Employees Worked With
Zach Rhine
July 21, 2024
Friendly staff. Reliable service. Got my vehicle back in the promised time frame. Even washed it Reliable service. Got my vehicle back in the promised time frame. Even washed it More
by garneym
July 21, 2024
Awesome experience. Shawn was great. Could not ask for anything more. I will definitely be back. Shawn was great. Could not ask for anything more. I will definitely be back. More
by SVDV109
Employees Worked With
July 21, 2024
Got several check engine lights on my truck (all emissions and it is a diesel). Had to have it diagnosed several times but, Krystal was great, being persistent at getting the problem fixed and thoro emissions and it is a diesel). Had to have it diagnosed several times but, Krystal was great, being persistent at getting the problem fixed and thorough. Drove the truck to Florida and back and it seems to be fixed. Thank you, Krystal ! More
by donaldm1
Employees Worked With
Krystal Gipson
July 20, 2024
James Wood Decatur offers, excellent, reliable service. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. More
by dlee14_77
Employees Worked With
July 20, 2024
You are blessed to have Shawn Hooe as a member of your team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. More
by BIGANVIL
Employees Worked With
July 18, 2024
love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More
by ferndogcan2
Employees Worked With
Other Employees :
Ruben Cantu, Zach Rhine
July 18, 2024
The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra charge is not fair when using my credit cards. Moreover, I have been James Wood customer since April ‘1998 without any disputes in question. More
by Fish08
Employees Worked With
Other Employees :
Zach Rhine, Krystal Gipson
