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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,003 Reviews

1,003 Reviews of James Wood Motors, Inc. - Service Center

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March 22, 2024

Moving to the area and first time at James woods GMC service department was a great experience my new dealership More

by sinjintf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
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Mar 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

Recall on wipers was done with efficiency and auto was ready at estimated time. Great dealership! More

by VJEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Motor's Service Department. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

My truck goes no where but James Wood for any service it needs. I could not say enough good things about Shawn and the service department. More

by lissal1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful review of your experience at James Wood Motors! Shawn is one of the best at his profession, and I feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 21, 2024

James Wood has done an incredible job of taking care of me and my family for 10 years and continues to show why they are the best in the business! More

by kylejsweeney98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kyle, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 21, 2024

Jennifer and the entire team were easy and friendly to work with! The work to fix my vehicle was quick and communication was consistent. More

by TRISSPEAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 20, 2024

It’s seamless transaction from the time I arrived to check out time. AAA plus service More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us, Edy. I'm glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 19, 2024

Bryan did a great job diagnosing and helping me get my pickup repaired. Great communication More

by JSTAVER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Bryan does for James Wood Chevrolet Buick GMC Decatur and our customers. Hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 18, 2024

I have only had good experiences at Jame Wood nad this was no exception. Bryan Stanley is very helpful and they do a good job. More

by CRC43.MANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Manny, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 17, 2024

Bryan was excellent got our vehicle out in a matter of hours really great service More

by justbmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mark, it’s great to know that Bryan provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 16, 2024

Always professional, courteous, friendly and helpful from the person who answers the phone to the technician to the ladies who take the final payment. More

by drspaulding2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Chevrolet Buick GMC Decatur. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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