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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
1,021 Reviews

1,021 Reviews of James Wood Motors, Inc. - Service Center

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November 27, 2023

Our Service advisor Shawn Hoe is great! !! He always gets us in and out quickly!!We take all of our vehicle to James Woods Service Center More

by AMY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hoe
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Nov 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Amy, thank you for the awesome feedback! You're right, Shawn is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 26, 2023

James Wood Motors customer service is fantastic! My vehicle always get taken care of in a timely manner. More

by evancallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input, Evan. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2023

Very helpful, quick service. Helpful in service rendered. I was very satisfied and will recommend to others. More

by ropehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 25, 2023

We have a GMC I like it very much its now three years old , problems at all a very good automobile. We bought this new off the floor. More

by NANCEB6371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business, Nance. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 22, 2023

Everything done right the first time. Experienced technicians for servicing a diesel truck. Easy to get service scheduled More

by C.GONZAGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 21, 2023

It is Nice to be able to take my vehicles and have the necessary maintenance done easily More

by GONFISHIN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 19, 2023

James Woods in Decatur, Tx. is awesome!!!!!! Steve in Auto Repair was very helpful and courteous. More

by USSARIZONA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Auto maintence
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 19, 2023

Good quality job all the way around from estimate to pick up. I highly recommend. More

by STUART.T.HIGHLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lara
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I cannot thank you enough for this glowing review of our service center, Stuart! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 18, 2023

Always have great service and done with in a reasonable time frame. I will keep returning More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
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Nov 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rusty, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2023

I have used this dealership for several years and wouldn't think of buying any where else.At present I have purchased 7 trucks. More

by BILLNEWBY5712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Garrett retired
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Nov 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hi Bill, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

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