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Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of Derek Ward

August 10, 2026

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Employee Rating

Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure More

by cwnzphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Dason Howard

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Aug 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Derik and Jeff B provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to create a comfortable and pressure-free environment, and it's great to know that you felt at ease throughout your transaction. I appreciate your feedback, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2026

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This is my 2nd truck I’ve purchased from Derek Ward at James wood and I’ll be back soon for an suv for my wife! More

by Tyler@Benchmarkequip.com
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Delighted to receive such a positive review, Tyler! I’m happy to hear that you chose James Wood Chevrolet Buick GMC Decatur for your second truck purchase with Derek Ward. We can’t wait to help you find the perfect SUV for your wife as well. We look forward to seeing you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 25, 2026

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Derek was the best salesman I’ve ever experienced. Never have I had someone so knowledgeable about my truck. And yet not so pushy that it would drive someone away. More

by russell.shaun
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Many thanks for this kind review, Shaun! I'm pleased to hear that Derek provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We take pride in offering knowledgeable and friendly service without the pressure. I appreciate your kind words, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

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Great customer service, affordable pricing, easy financial process. Very clean, hours are great for working folks. More

by mrskarenweeks
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Karen! I’m thrilled to hear that you enjoyed our customer service, pricing, and the easy financial process at James Wood Chevrolet Buick GMC Decatur. Our team works hard to maintain a clean and welcoming environment, and I’m glad it made a positive impression on you. We look forward to serving you again in the future! We proudly serve customers in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2026

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Excellent pricing. Not pushy. Derek, our salesman, was awesome! The process was quick and easy. I will definitely buy my GMC from them in the future! More

by monicagschmidt
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Monica! I’m glad to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Derek provided you with awesome service and that you found the process quick and easy. We look forward to assisting you with your GMC in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2026

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Truck was there for two weeks. . nobody checked it...i think all you can do is fix flats and oil changes More

by RRODRIGUEZ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the time your truck spent at our facility and the level of communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we aim to ensure every vehicle is reviewed carefully and customers are kept updated. Please reach out to me directly so I can take a closer look at your experience. We are committed to strengthening coordination and follow-through. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 26, 2026

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This is my second vehicle purchased from them and it will not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpf More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl

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May 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Tony! I truly appreciate your loyalty and am thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was so efficient and enjoyable. We are dedicated to providing great service and look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2026

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This was my second truck purchase from James Wood, and extremely happy with both experiences. More

by CAM84
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you’re extremely happy with both of your truck purchases from James Wood Chevrolet Buick GMC Decatur. I appreciate your continued trust in us, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2026

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We really enjoyed the buying process at James Wood. Every interaction was professional, friendly and everyone was knowledgeable. More

by kathyldollar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller , Dane

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Apr 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Kathy! I’m happy to hear you enjoyed the buying process at James Wood Chevrolet Buick GMC Decatur. We take pride in providing professional and friendly service, and it's great to know that you found everyone knowledgeable. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 20, 2026

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Employee Rating

Derek was great and super easy to deal with! Handled most of my deal over text/phone and was able to pull up to the dealer, test drive while my trade in was evaluated then go straight back to fi More

by dustinaldous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Rueben

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Mar 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Dustin! I’m thrilled to hear that Derek made your experience at James Wood Chevrolet Buick GMC Decatur so smooth and efficient. Getting you into your new GMC Sierra quickly was our goal, and it’s great to know that we met that for you. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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