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Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
114 Reviews
5.0

114 Reviews

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114 Reviews of Derek Ward

June 04, 2026

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Excellent pricing. Not pushy. Derek, our salesman, was awesome! The process was quick and easy. I will definitely buy my GMC from them in the future! More

by monicagschmidt
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Monica! I’m glad to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Derek provided you with awesome service and that you found the process quick and easy. We look forward to assisting you with your GMC in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2026

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Truck was there for two weeks. . nobody checked it...i think all you can do is fix flats and oil changes More

by RRODRIGUEZ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the time your truck spent at our facility and the level of communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we aim to ensure every vehicle is reviewed carefully and customers are kept updated. Please reach out to me directly so I can take a closer look at your experience. We are committed to strengthening coordination and follow-through. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 26, 2026

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This is my second vehicle purchased from them and it will not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpf More

by Tony
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl

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May 27, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Tony! I truly appreciate your loyalty and am thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was so efficient and enjoyable. We are dedicated to providing great service and look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2026

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This was my second truck purchase from James Wood, and extremely happy with both experiences. More

by CAM84
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you’re extremely happy with both of your truck purchases from James Wood Chevrolet Buick GMC Decatur. I appreciate your continued trust in us, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2026

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We really enjoyed the buying process at James Wood. Every interaction was professional, friendly and everyone was knowledgeable. More

by kathyldollar
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller , Dane

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Apr 11, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Kathy! I’m happy to hear you enjoyed the buying process at James Wood Chevrolet Buick GMC Decatur. We take pride in providing professional and friendly service, and it's great to know that you found everyone knowledgeable. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 20, 2026

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Derek was great and super easy to deal with! Handled most of my deal over text/phone and was able to pull up to the dealer, test drive while my trade in was evaluated then go straight back to fi More

by dustinaldous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker , Rueben

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Mar 20, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Dustin! I’m thrilled to hear that Derek made your experience at James Wood Chevrolet Buick GMC Decatur so smooth and efficient. Getting you into your new GMC Sierra quickly was our goal, and it’s great to know that we met that for you. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

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Employee Rating

Very good. Friendly and caring. Tried to please you in everything I wanted done. Thanks More

by meadowsranch
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing friendly and caring service, and I'm glad we could meet your needs. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

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One of the best experiences I have ever had at a car dealership! Derek and Jeffery. B is who helped me out and they were very honest and helpful finding me a car that suits my needs. I highly recommend More

by lola345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Jeff Morris

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Mar 06, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Lola! I'm thrilled to hear that you had one of the best experiences at James Wood Chevrolet Buick GMC Decatur. It's great to know that Derek and Jeffery were able to assist you in finding the perfect car to meet your needs. I truly appreciate your recommendation and we look forward to seeing you again! Safe travels in your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 06, 2026

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This dealership has good and fast service, friendly employees and I would recommend them to anyone. More

by daleblevins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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February 27, 2026

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Repeat customer. Same straightforward process every time—no pressure, fair numbers, and quick paperwork. I’ll keep coming back. More

by chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty and am glad to hear that you consistently have a positive experience at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a straightforward and efficient process for all our customers. We look forward to seeing you again next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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