Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
5.0
122 Reviews
5.0

122 Reviews

Write a Review

122 Reviews of Derek Ward

October 06, 2026

Dealership Rating
Employee Rating

Derek Ward and the James Wood Motors team made my 2027 Corvette 3LZ Z06 purchase a pleasure. Derek was outstanding to work with and ensured the car was ready when I arrived with my wife to pick it up. I a More

by jmstrommer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 07, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I’m pleased to hear that your experience with Derek and the team at James Wood Chevrolet Buick GMC Decatur was such a pleasure. It's great to know that we could accommodate your request for intake protection on your stunning 2027 Chevrolet Corvette 3LZ Z06 and that everything was ready for you and your wife upon arrival. I appreciate your kind recommendation, and we hope to see you again soon in Keller, Texas! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

Dealership Rating
Employee Rating

Derek ward took care of me the second I walked in the doors. Thank you More

by darrell31707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Darrell! I am thrilled to hear that Derek provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. I appreciate your support, and we look forward to seeing you again in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 02, 2026

Dealership Rating
Employee Rating

Salesman got me in and out very quickly as well as finance person excellent service. More

by art32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad to hear that our team at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai provided you with excellent service and helped make your experience quick and efficient. I appreciate your feedback, and we look forward to serving you again in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 02, 2026

Dealership Rating
Employee Rating

Derek was wonderful to work with. He listened to us and honored our wishes while searching for our next vehicle. Herb on the other hand, almost lost the entire sale. We were ver More

by whitneycrawford85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Lockhart

Sep 03, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Whitney. I appreciate your kind words about Derek and am glad he could assist you in your vehicle search at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. However, I understand your concerns regarding Herb's approach. We take such feedback seriously, as it helps us improve our service. Please feel free to reach out to me directly so we can address your experience further. We are committed to ensuring a positive experience for all our customers. Thank you for sharing your thoughts with us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 10, 2026

Dealership Rating
Employee Rating

Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure More

by cwnzphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl, Dason Howard

Aug 10, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Derik and Jeff B provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to create a comfortable and pressure-free environment, and it's great to know that you felt at ease throughout your transaction. I appreciate your feedback, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2026

Dealership Rating
Employee Rating

This is my 2nd truck I’ve purchased from Derek Ward at James wood and I’ll be back soon for an suv for my wife! More

by Tyler@Benchmarkequip.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Delighted to receive such a positive review, Tyler! I’m happy to hear that you chose James Wood Chevrolet Buick GMC Decatur for your second truck purchase with Derek Ward. We can’t wait to help you find the perfect SUV for your wife as well. We look forward to seeing you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 25, 2026

Dealership Rating
Employee Rating

Derek was the best salesman I’ve ever experienced. Never have I had someone so knowledgeable about my truck. And yet not so pushy that it would drive someone away. More

by russell.shaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Many thanks for this kind review, Shaun! I'm pleased to hear that Derek provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We take pride in offering knowledgeable and friendly service without the pressure. I appreciate your kind words, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

Dealership Rating
Employee Rating

Great customer service, affordable pricing, easy financial process. Very clean, hours are great for working folks. More

by mrskarenweeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Karen! I’m thrilled to hear that you enjoyed our customer service, pricing, and the easy financial process at James Wood Chevrolet Buick GMC Decatur. Our team works hard to maintain a clean and welcoming environment, and I’m glad it made a positive impression on you. We look forward to serving you again in the future! We proudly serve customers in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 04, 2026

Dealership Rating
Employee Rating

Excellent pricing. Not pushy. Derek, our salesman, was awesome! The process was quick and easy. I will definitely buy my GMC from them in the future! More

by monicagschmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Monica! I’m glad to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Derek provided you with awesome service and that you found the process quick and easy. We look forward to assisting you with your GMC in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2026

Dealership Rating
Employee Rating

Truck was there for two weeks. . nobody checked it...i think all you can do is fix flats and oil changes More

by RRODRIGUEZ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2026

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the time your truck spent at our facility and the level of communication during your visit. At James Wood Chevrolet Buick GMC Decatur, we aim to ensure every vehicle is reviewed carefully and customers are kept updated. Please reach out to me directly so I can take a closer look at your experience. We are committed to strengthening coordination and follow-through. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

1
...

Dealership Inventory (1023 Vehicles)

new 2026 Chevrolet Suburban car, priced at $75,670
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $90,130
2026 GMC Sierra 2500
new
Dune exterior
Automatic
Four-wheel Drive
new 2027 Hyundai Santa Fe car, priced at $36,967
2027 Hyundai Santa Fe
new
Atlantic Blue exterior
Automatic
Front-wheel Drive
used 2024 Buick Envista car, priced at $20,202
2024 Buick Envista
used
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $71,925
2026 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
used 2022 GMC Sierra 1500 Limited car
2022 GMC Sierra 1500 Limited
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive