Janesville Kia

Very fast service and love being able to schedule early mornings using the Kia connect App. mornings using the Kia connect App. More

I was overcharged on the paperwork by $6,000 because they hid numbers on my trade. I contacted them in person, and by letter, and received absolutely NO RESPONSE. I would not buy a car from them if they we hid numbers on my trade. I contacted them in person, and by letter, and received absolutely NO RESPONSE. I would not buy a car from them if they were the last place selling cars. They would not even provide me the name of their general manager. There is absolutely no transparency. Spoke in person with Jeremy Martin, and he promised to look into the matter. NOT a single call or email. Sent a letter to Dave Martin and Jeremy Martin by e-mail. NOT a single response. I will continue to spread the word of their absolute neglect in resolving an issue. More

CAUTION ALL COSTUMERS: I called this dealership 3 times to confirm the total price of the vehicle that I saw online. The car was listed for 37k. The people I talked to over the phone confirmed with me the to confirm the total price of the vehicle that I saw online. The car was listed for 37k. The people I talked to over the phone confirmed with me the price of the vehicle is exact. I drove 2 hours from Chicago to Wisconsin so I could buy this car. I get there and the cars battery was dead, They had to jump start the car 3 times. Talked to the sales person named Peyton and he added unnecessary fees I’ve never heard of to make sure they match the MSRP price. The total came out to 44k even though they confirmed over the phone 3 times it was 37k. All of their vehicles on their website are under MSRP so they make you think you’re getting a good deal but in reality they are trying to scam you with money and hidden costs. I have 3 KIA vehicles and I have never heard of these extra fees when purchasing a vehicle. Don’t bother wasting your time purchasing a vehicle from this dealer. The manager told me, go where you purchased your first vehicles with attitude. When I was exiting the dealership I heard them making jokes and laugh, what professionalism I received from that dealer. Next day I received phone call from other personal name Ian asking me "how was my experience". When I said my point of view, he hung up on me. This dealership does not care about location reputation, they care on how to screw people over with the military discount, college discount, who knows what other discounts or destination charges or interior warranty after signed contract. They only care getting the most money possible from customers. More

The service department was awesome to work with. They made sure that I was kept up on the service progress. They also reminded me that if I wanted a ride into town to just let them know. And the com They made sure that I was kept up on the service progress. They also reminded me that if I wanted a ride into town to just let them know. And the complementary car wash was a bonus. I would recommend Janesville Kia service department to anyone. More

Beautiful showroom. Salesman didn’t explain the total amount financed. Didn’t tell me the price of the Auto Armor, did not show me any of the fees that are part of the p Salesman didn’t explain the total amount financed. Didn’t tell me the price of the Auto Armor, did not show me any of the fees that are part of the purchase. Worst of all I feel like I was robbed on my trade-in. I wanted $4000, would have accepted $3000 and was told there were expenses to be paid to get the car on the lot. We brought the car clean, in good shape and 2’days later I found my car on the website for almost $6000! That is not right and I feel deceived. No wonder car salesmen have a bad reputation. More

Mark was great to work with and very willing to make sure we were happy and comfortable with our deal. Everything moved quickly. we were happy and comfortable with our deal. Everything moved quickly. More

Edgar might be the Best Customer Service professional I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. More

Edgar might be the Best Customer Service professional I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. I’ve dealt with in my 65 years of life. This was our 2nd experience with Edgar. Very refreshing. More

Everyone was very nice and professional. They worked hard to get the vehicle ready for us in a timely manner. They worked hard to get the vehicle ready for us in a timely manner. More

Noah and the rest of the staff was very helpful. I am loving my car so far too! I am loving my car so far too! More