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Janesville Kia
Janesville, WI
159 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 159 reviews
November 25, 2022
If I could give 0 stars I would. This dealer is refusing to acknowledge my warranty related concern. I have a 2021 Kia Soul with a known engine problem and this dealer is refusing to This dealer is refusing to acknowledge my warranty related concern. I have a 2021 Kia Soul with a known engine problem and this dealer is refusing to fix it. Brock the service manager is very unprofessional and even hung up on me when I was questioning his statements. I will not let this go. I will contact Kia consumer affairs, I will also leave bad reviews and tell everyone I know about this place. STAY AWAY FROM THIS DEALER!! More
by Kolbey
Employees Worked With
Brock Patrick
Helpful November 11, 2022
My husband had a excellent experience with Arben , he followed through with giving us customer service that was saving us money on our interest rate going the extra mile , understanding our financial sit followed through with giving us customer service that was saving us money on our interest rate going the extra mile , understanding our financial situation. I will definitely refer him to my family and friends !!! Thank you again for working with us . 👍👍👍 More
by Runner1251@hotmail.com
Employees Worked With
Arben Halipaj , Gorge, Craig
November 23, 2020
Service scratched my aluminum wheels while putting on new tires, when I showed them they said they were that way? Why would I lie? Stay away for your own good. I'm spreading the word about their disservice. tires, when I showed them they said they were that way? Why would I lie? Stay away for your own good. I'm spreading the word about their disservice. More
by Busman
Employees Worked With
Brock Correa
June 24, 2020
Totally agree with previous bad comments Couldn’t agree more with other potential client’s bad comments about ethics. I waited 2 months for a new vehicle to come in and when it arrived, they Couldn’t agree more with other potential client’s bad comments about ethics. I waited 2 months for a new vehicle to come in and when it arrived, they wanted $5K over MRSP! I will gladly take my business elsewhere and order a car with only the options I want. Beware! More
by No Kia from U!
Employees Worked With
Malinowski
May 16, 2020
Horrible ethics. We had an appointment to drive / buy a car. The dealership called us twice to confirm. We live 90 minutes away - the vehicle we had an appointment to see was in the process of being sold car. The dealership called us twice to confirm. We live 90 minutes away - the vehicle we had an appointment to see was in the process of being sold when we pulled in. The vehicle was in front of the dealer awaiting our arrival when another couple noticed it - they sold it to them and didn't have the decency to let us know. 3 hours of driving and a devastated daughter is what we got from Janesville Kia. More
by Pissed off
Employees Worked With
Andrew Roberts GM
March 16, 2019
John Fager in Sales was exceptional to work with I have not had any dealings with the service department since buying my 2012 Equinox in November 2018, but John Fager from the sales department was ex I have not had any dealings with the service department since buying my 2012 Equinox in November 2018, but John Fager from the sales department was exceptional to work with. I would highly recommend him to anyone. I felt he was very straightforward and has high integrity. Rare to find in an automotive salesperson. More
by Cindy, Janesville WI
Employees Worked With
John Fager
February 13, 2017
Excellent service department I have had a few wonderful experiences with the Kia service department. Very helpful, go out of their way to follow up and get the job done. Always fr I have had a few wonderful experiences with the Kia service department. Very helpful, go out of their way to follow up and get the job done. Always friendly. I recommend talking to Frank! More
by kiafan23
Employees Worked With
Frank Worley
April 21, 2016
wont belp a customer with a problem We had bought a Kia Sedona last April 2015 with an extended warranty, we came in the next day to cancel, ( we had 72 hours to cancel ), and it's been We had bought a Kia Sedona last April 2015 with an extended warranty, we came in the next day to cancel, ( we had 72 hours to cancel ), and it's been a year now and still we have an extended warranty payment, but no warranty. Nobody will help unless you will pay them!!!! They treat a lot of people like dirt. More
by not satisfied
Employees Worked With
teresa, gunny, and a nice guy who did the financing, but he left.
