Janesville Kia

Great customer service in the repair shop. Emily was very professional, yet friendly. She did a great job explaining things. Emily was very professional, yet friendly. She did a great job explaining things. More

The customer service was great and the pricing was very decent. I’d come back again! decent. I’d come back again! More

Emily was very nice and personable. Communicated very well and effectively, her professionalism was much appreciated Communicated very well and effectively, her professionalism was much appreciated More

Gabby was great to work with. So glad as Jesse. It all went nicely. They were both so helpful and wonderful to work with. So glad as Jesse. It all went nicely. They were both so helpful and wonderful to work with. More

I stopped at this dealership to look at a 2019 Toyota RAV4 hybrid that was advertised for $26.5k. The window sticker said it was $30.5k, so I spoke to a salesperson and he said the online price of $26.5k RAV4 hybrid that was advertised for $26.5k. The window sticker said it was $30.5k, so I spoke to a salesperson and he said the online price of $26.5k is the correct one. Last Friday my fiancé and stopped in and spoke with Dave Morris. We drove the vehicle, sat down to discuss price, and he came back with the total including tax/title/license that was over $32k. While we know $2k of that was tax/title/license, the other $4k were add-ons, basically their "Tru-Coat" (reference Fargo), wheel locks, etc. They were hard-set on this additional 4k and we walked. They called us after we left and offered a $500 "discount". We were ready to buy with cash, went elsewhere and completed a purchase for the price that was listed online. The salesperson was friendly but the xx of the online pricing, a salesperson verifying that was the price, then the add-ons that you were forced to buy (for $4k MORE) is VERY deceptive.. More

Everything went very smooth and in a timely manner. I was very impressed how everything was handled. I was very impressed how everything was handled. More

Very shady business practises to say the least. Inquired about the amazing price with their online sales reps who confirmed pricing was without any incentives/discounts (like college grad, military Inquired about the amazing price with their online sales reps who confirmed pricing was without any incentives/discounts (like college grad, military, Kia loyalty, etc.). The screenshot I have didn't show that part of them confirming, but the one after shows them even further agreeing on the Autorader price, as that was even lower than their advertised price on their website. Get to the dealer, test the Sportage, parents love it and are set to buy... and the overall expected price including tax, title, and doc/dealer fees grew by almost $13,000. They were quoting flat MSRP without any discount, lowballing on trade by roughly $4,000, threw in an over $2,000 paint/undercarriage protection plan (without disclosing until I kept asking), and who the xxxx know what else to come up with an asinine price of $29,894 total (expected roughly $17,000). Solid 1/5 star dealership experience. Noah's a nice enough sales guy, but for your sake and others, try to learn some basic math so you and your customers aren't shocked when your sales managers ask you to screw the customer over. I buy a lot of cars, and help friends and family buy cars. There's a 100% chance I have them steer clear of Janesville Kia. More

Clean facility, personable staff with great communication. They went the extra distance. I'll definitely return. communication. They went the extra distance. I'll definitely return. More

High energy dealership. Everyone seemed genuinely happy to be there. Very helpful. Answered all questions honestly even if they didn't know the answers, they went to find ou Everyone seemed genuinely happy to be there. Very helpful. Answered all questions honestly even if they didn't know the answers, they went to find out. Great experience! More

Excellent service team. Car was ready when promised and was clean. Will return for future service. Car was ready when promised and was clean. Will return for future service. More