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Janesville Kia
Janesville, WI
430 Reviews
First of all, it goes without saying (but I’m going to say it anyway) that all of us at Janesville Kia value both your sales and service business. We wouldn’t be here without you and we love to serve the people of Janesville, Beloit, Rockford, Madison and all the towns in between.
Your safety is important to us as we continue through this pandemic together. Most everything we have to offer can be arranged digitally. Our digital showroom empowers you to shop from the comfort of your home and makes the car buying experience safe and simple. Just choose a vehicle you’re interested in, pre-qualify in minutes with our credit app, and set up your delivery! It’s that easy at Janesville Kia.
If you have any questions or need any additional help, our sales and finance team are available from 8am – 8 pm Mon-Fri and 8am – 5pm on Sat. We are eager to help you schedule a test drive remotely from your home, work, or wherever you are comfortable. Contact us today to discover how you can accomplish your entire transaction from your driveway or kitchen table.
We want to be your go-to local dealership for all your sales and service needs. We’re laid back and not pushy but want to make sure you’re 100% happy with our customer service all the time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 430 reviews
March 28, 2024
The service advisor was great with her communication and taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue taking notes on the issues with my vehicle. The issue was with the technician staff. Not only did we have to make two appointments for the same issue. The technician that took my vehicle for a test drive really didn't take it for a full drive. When I came to pick up the vehicle, I had the technician drive with me to show him the problem. He then acknowledged the issue that was stated at the beginning, he then asked if I wanted to keep my vehicle there another day to take a look at it. This is very aggravating, not only have I had my vehicle there now twice and kept over night, I will again have to do this for a third time. More
by zubricksarah
Verified CustomerEmployees Worked With
Emily Madey, Edward?
March 24, 2024
I reached out to Janesville Kia through their website to inquire about their policy in regards to test driving a car without a salesperson. Dave's response completely ignored my question and dove into sales inquire about their policy in regards to test driving a car without a salesperson. Dave's response completely ignored my question and dove into sales. His dismissive tone was off-putting. When I clarified my query, his response lacked courtesy and helpfulness. When I visited the dealership, Kia's sales approach fell short, with inflated numbers and hidden fees. I had a much better experience across the street at Nissan. Everything from the way they answered my message with courtesy to a more transparent sales approach. Dave really needs to work on his customer service skills. Dave, that really sucked. Replying to an email with “No… so you were just interested in our test drive policy? Not good at all. I would not want to work with you. More
by Ari88
Employees Worked With
March 21, 2024
Fast service, excellent customer service . The communication was great! Check in great. Picking up was great. The communication was great! Check in great. Picking up was great. More
by longtina75
March 21, 2024
Professional, friendly and prompt service explained all maintenance required for my vehicle will recommend in the future maintenance required for my vehicle will recommend in the future More
by ripcord383
March 20, 2024
Great job like the fact that they were able to take me to my mom‘s house and wait for my car to be done my mom‘s house and wait for my car to be done More
by dcbeaird
Employees Worked With
March 13, 2024
Trevor was excellent to work with and went out of his way. A+ experience and would highly recommend. The rest of the staff was great. Would buy from again! way. A+ experience and would highly recommend. The rest of the staff was great. Would buy from again! More
by mjgott
March 11, 2024
Very friendly and helpful . The sale was very fast. Very pleased with new vehicle. ThanksDan The sale was very fast. Very pleased with new vehicle. ThanksDan More
by janetkaun
Employees Worked With
March 11, 2024
Happy with the brake job, but have a problem with my autostart due to antitheft device. autostart due to antitheft device. More
by CSTANCZAK0
March 10, 2024
salesman Josh and tech Rick were very helpful. this is the type of people every dealership should have. this is the type of people every dealership should have. More
by crandellzona
