Jannell Ford of Hanover

Ford should have Janice Loud Train Customer Svc Nationwide Very impressed with Janice Loud, and the Jannell dealership in general. Very, very easy to do business with and enjoyed the experience. My deal was Very impressed with Janice Loud, and the Jannell dealership in general. Very, very easy to do business with and enjoyed the experience. My deal was done almost entirely by electronic communication, all questions were answered promptly and comprehensively. No surprises at time of closing on deal and all was exactly as it was presented. Went to Jannell which is an hour away from my home instead of our local dealer because of what I leaned about their approach and customer service. Very glad I did, and think Ford Motor Company should consider using Janice Loud as a resource for training staff on customer service - she did a great job! Very Happy Customer - Keep Up The Good Work! More

Jannell Ford Fans We contacted several dealerships via the internet and Janice Loud was the first to respond to our request. Janice was able to answer all our questions We contacted several dealerships via the internet and Janice Loud was the first to respond to our request. Janice was able to answer all our questions without delay. She then set us up an appointment with Jack Bresnahan a very knowledgeable salesman who then took the time to demonstrate the My Ford Touch SYNC features on the new Ford Explorer. We were then introduced to the sales manager Eddie Clark who we felt went out of his way to help us seal the deal. This is my third Ford purchase and best one yet! Thank you Jannell Ford Fans The Egan's More

Best car buying experience of my life ( I love cars ) Just purchased a 2013 Ford Fusion Titanium from Jannell Ford and I could not be more pleased. After some lengthly on-line research and comparison shop Just purchased a 2013 Ford Fusion Titanium from Jannell Ford and I could not be more pleased. After some lengthly on-line research and comparison shopping I arrived on site with a pre concieved idea of what I wanted. From the moment I arrived my expectations were met and exceeded at every turn. Evan Hagan was knowlegable, polite and not pushy in the least. He really made this an experience my wife and I will remember. Kathy Mulvhill in finance was precise and guided me rather than making me feel inferior. The vehicle is amazing, the price was very fair as was the price I received from my trade. Based on this experience I will continue to do buisness with Jannel Ford. More

Felt Like Old Friends We got several recommendations from friends to shop at Jannell Ford. We were looking for a new truck and Charlie helped us find the "right one" for u We got several recommendations from friends to shop at Jannell Ford. We were looking for a new truck and Charlie helped us find the "right one" for us! We felt very well cared for by Charlie, Eddie and Joanne! I already recommended this dealership to my brother. Thanks for a great experience!! More

Friendly, knowledgeable, not pushy Staff was very friendly, did not engage in high pressure sales tactics. The process of negotiation was cordial and straightforward with meaningful com Staff was very friendly, did not engage in high pressure sales tactics. The process of negotiation was cordial and straightforward with meaningful compromises made. Overall a very good experience. More

Absolutely wonderful! Best experience we ever had in the purchase of a new vehicle. The people were friendly and informative. The service was stellar. We would recommend Best experience we ever had in the purchase of a new vehicle. The people were friendly and informative. The service was stellar. We would recommend them to anyone looking to buy a new car or truck. Thank you to all at Jannell Ford in Hanover! More

Great Customer service! My wife and I wanted to purchase a Ford . We met sales rep Kam Gales. She was very professional and not too pushy on making a sale. We decided on puch My wife and I wanted to purchase a Ford . We met sales rep Kam Gales. She was very professional and not too pushy on making a sale. We decided on puchasing our vehicle based on its reputation and confidence that Kam displayed in supporting her product. She has provided us with excellent customer service and went above and beyond to locate us a car just like we wanted . More

Great Job! Wonderful experience. Jack Bresnahan made me feel important and worth his best effort. I came in with a clunker and left, later that day, with an amaz Wonderful experience. Jack Bresnahan made me feel important and worth his best effort. I came in with a clunker and left, later that day, with an amazing F-250. Eddie, Janice, Joanne and Kamila are friendly and helpful. I will recommend Jannell Ford to anyone. Paul Ficociello More

excellent place to purchase a vehicle! Was very pleased throughout the entire purchase process. Roger was very polite and laid back which allowed me to feel comfortable while buying a vehic Was very pleased throughout the entire purchase process. Roger was very polite and laid back which allowed me to feel comfortable while buying a vehicle. would highly recommend this dealership! More