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Jannell Ford of Hanover

Hanover, MA

4.9
1,357 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,357 reviews

October 01, 2013

I was met by Janice who I communicated with and she quickly sat me down with Evan who spend as much time as I needed- Very easy to deal with, no hassle, bottom line pricing, courteous and friendly, wou More

by frseanisjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ternullo, Kathy Mulvehill, Evan Hagan
Oct 07, 2013 -

Jannell Ford of Hanover responded

Here at Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that Janice and Ed were able to take care of you and we look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 28, 2013

Andrew was very helpful in explaining the repairs. He kept me apprised of the status of the repair and arranged for me to get the dealerships discount for a rental car. More

by kaggie98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2013 -

Jannell Ford of Hanover responded

On behalf of Andrew and our entire team, thank you for taking the time to share this review of your experience! We are delighted to hear that your experience with us was enjoyable! If you have any questions or concerns please don't hesitate to reach out! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 24, 2013

After finding a specific car we were interested in online at this dealership, we went for a visit. The salesperson we met with, Forest, was extremely helpful and took us on a test drive. He was quite knowl More

by mjohnson406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark
Sep 25, 2013 -

Jannell Ford of Hanover responded

Here at Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that Forest and Ed were able to take care of you and we look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 24, 2013

Found my car at Jannell Ford. Salesman Vito was awesome, no hassles and no pressure. Entire team great! :) Recommend this dealership, friendly and knowledgable staff. More

by Masondog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Actually everyone working today was friendly!, Sean Ternullo, Joanne Hudson, Vito Umbro
Sep 25, 2013 -

Jannell Ford of Hanover responded

We all and especially Vito, sincerely appreciate your kind feedback. It is great to hear that you had a pleasant experience and that you are happy with our customer service. We look forward to seeing you again soon. Best regards, Bill Roderick | General Manager wroderick@jannell.com

September 22, 2013

Everything was great. Everyone was very nice and helpful. Nice clean place to wait, free wifi. Quick service I only had to wait about an hour. I would reccommend this dealership and will definite More

by Laurak24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2013 -

Jannell Ford of Hanover responded

Thank you for sharing your experience, we appreciate your feedback! We are also thrilled to hear that our service department your expectations. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 19, 2013

Bob Christie worked hard to find us the vehicle we wanted, at the price we wanted. He took the time to explain everything and answered all our questions. We did hit a snag on price but Bob and Joanne More

by ingeminanc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Hudson
Sep 20, 2013 -

Jannell Ford of Hanover responded

We are sincerely delighted to hear that your experience working with our team here was an enjoyable one. Thank you so much for your kind and generous recommendation. We hope you enjoy your vehicle and we look forward to seeing you again! Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 18, 2013

Andrew was very helpful and friendly. The checked my car over and fixed all that needed to be fixed in a timely manner. He even checked on a part for my husbands car and suggested I make an appointment to More

by jennyc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2013 -

Jannell Ford of Hanover responded

On behalf of Andrew and our entire team, thank you for taking the time to share this review of your experience! We truly appreciate your recommendation. We are delighted to hear that your experience with us was enjoyable! If you have any questions or concerns please don't hesitate to reach out! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 17, 2013

Peter was friendly and professional with no big sales pitch.Easy process to buy a new car and really good follow up program after purchase. More

by eoddleifson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2013 -

Jannell Ford of Hanover responded

Here at Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that Peter was able to take care of you and we look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 12, 2013

Andrew worked extremely hard to get multiple service needs completed in a timely fashion. I left the dealership with confidence knowing that my car had been thoroughly and completely serviced. More

by kelllyross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Levandowski
Sep 12, 2013 -

Jannell Ford of Hanover responded

Thank you for sharing your experience, we appreciate your feedback! We are also thrilled to hear that our service department your expectations. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

September 07, 2013

We stopped at this dealership because of the convenient location and to see what kind of offer we could get with our trade. We weren't really positive of the make or model vehicle we were looking for but More

by sburbi1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forest , Edward Clark, Joanne Hudson
Sep 09, 2013 -

Jannell Ford of Hanover responded

We all sincerely thank you for taking the time to leave us your feedback. Our customers truly mean a lot to us so it is such a pleasure to hear about your positive experience with our team. We truly appreciate your recommendation and we look forward to seeing you again soon! Enjoy your new Focus! Best regards, Bill Roderick | General Manager wroderick@jannell.com

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