Jarrett Gordon Ford Davenport - Service Center

Love the Service Department, Not the Sales Department I recently took my car there to be serviced with the Works Package. While I was there, I asked them to look into tiring pricing as well since I knew m I recently took my car there to be serviced with the Works Package. While I was there, I asked them to look into tiring pricing as well since I knew my car was in need of new tires. They provided me prices that couldn't be beat when considering the mail in rebates as well. Jared at the counter was nothing but helpful the entire time. The service department closed at 6:00PM that day but he and the other mechanics stayed late, 1.5 hours later to ensure that my care was set with everything that it needed to perform to its best. I've never had issues with the service department as they always exceed my expectations. Have had issues with the sales department on previous encounters but service has friendly, helpful staff willing to help you every step of the way. Thank-you! More

Excelent Customers Service Edgar me dió y dedicó buena parte de su tiempo para escuchar mis requerimientos acerca del servicio que yo necesitaba para mi vehículo, muy servicial Edgar me dió y dedicó buena parte de su tiempo para escuchar mis requerimientos acerca del servicio que yo necesitaba para mi vehículo, muy servicial estoy muy agradecido More

Quick service Very professional service personnel. The only problem, which occurred on my previous visit that the screen was not cleared. I had to call the dealer Very professional service personnel. The only problem, which occurred on my previous visit that the screen was not cleared. I had to call the dealership to walk me through the procedure to clear the screen and get me back to my original settings. More

truck tires and service AFTER 15 YEARS OF DEALING WITH JARRETTE-GORDON FORD DAVENPORT IT STILL AMAZES THIS WRITER THE GREAT SERVICE YOU STILL GET, AND THATS AFTER 5 TRUCKS A AFTER 15 YEARS OF DEALING WITH JARRETTE-GORDON FORD DAVENPORT IT STILL AMAZES THIS WRITER THE GREAT SERVICE YOU STILL GET, AND THATS AFTER 5 TRUCKS A FORD EDGE AND A TRAILBLAZER FOR MY SON.. THE DEALERSHIP TREATS YOU LIKE FAMILY. J.S WINTER HAVEN More

ATTENTIVE TO DETAIL I WAS ACKNOWLEDGED, CHECKED IN AND OUT THE DOOR QUICKLY. THE WORK WAS DONE CORRECTLY AND COMPLETELY. NO COMPLAINTS SO FAR. THEY DO A GOOD JOB. I WAS ACKNOWLEDGED, CHECKED IN AND OUT THE DOOR QUICKLY. THE WORK WAS DONE CORRECTLY AND COMPLETELY. NO COMPLAINTS SO FAR. THEY DO A GOOD JOB. More

Roadside assist and battery replacement We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF w We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF worked well on both occasions and we were back on the road within an hour. Obviously there was an underlying problem with the battery and we booked an appointment at the JGF quick lane service centre. The vehicle was booked in promptly and the course of action to be taken was explained to us. While we waited, we were kept informed of progress and at the end we drove off with a new battery replaced without cost to us under the vehicles 3 year bumper to bumper warranty. Being from the UK, we are accustomed to car batteries lasting 8 to 10 years, it just goes to show how different climates can effect the life of vehicle batteries. More

Thought we would need a new car With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was ve With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was very reassuring that they would do the best they could to diagnosis the problem and see if it could be fixed. As it turned out it was a leaky hose and it was done very quickly and at a very reasonable price. Service was very helpful. More

great staff and friendly . always do a wonderful job great place!!!all the staff was wonderful. Talked with our sale rep. (Xavier) he's very honest man. The day I was there to have truck serviced was inv great place!!!all the staff was wonderful. Talked with our sale rep. (Xavier) he's very honest man. The day I was there to have truck serviced was involved with the staff praying in the sales dept. which I was really impressed. TO ALL THE STAFF KEEP UP THE GREAT WORK YOU ALL DO. Thank You and God Bless You all. More

Battery testing Thought my battery needed replacement, arrived at 5 PM on a Friday evening, after working all day to get the car started, unsure as to shutting the en Thought my battery needed replacement, arrived at 5 PM on a Friday evening, after working all day to get the car started, unsure as to shutting the engine off, they took it to the test area and determined that it was not the battery causeing the problem. It has started everytime since, their last minute timely help was greatly appreciated. Tom Quinn More

Problems with listening to customer As far as quick lube services, I have seen much faster service elsewhere. An 8am appointment takes about an hour and a half to be completed. I have As far as quick lube services, I have seen much faster service elsewhere. An 8am appointment takes about an hour and a half to be completed. I have had several problems with the front end of my F-150, making groaning noises as I brake and turn. It took four visits initially for them to finally fix it under warranty. 6,000 miles later, the same thing. This time they kept it and gave me a loaner until they could diagnosis and fix it again. While on vacation in Canada, the truck stalled out. It was able to be restarted and no further problems. 3,000 miles later, when back home, they were able to look at the codes and didn/t find anything. My next trip was to St Augustine, where the same thing happened four different times. The Ford dealer in St Augustine was able to get the codes and fixed it overnight. More