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Jay Buick GMC
Bedford, OH
156 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 156 reviews
August 22, 2025
Arnaldo was patient with me as I toggled between several vehicles. I never felt rushed or pressured. He and his team worked diligently to put me in a car that suited me and my budget. vehicles. I never felt rushed or pressured. He and his team worked diligently to put me in a car that suited me and my budget. More
by monicpeak
Verified CustomerEmployees Worked With
Arnaldo Valenzuela
August 18, 2025
Everyone was very kind and very helpful. They were able to get the job done quickly and explain the work they were doing! They were able to get the job done quickly and explain the work they were doing! More
by shaneshannon
August 18, 2025
Great experience. Quick and professional service. Very Friendly and my salesperson cam back and said hi to my while I was waiting. Quick and professional service. Very Friendly and my salesperson cam back and said hi to my while I was waiting. More
by rsaterlee
August 17, 2025
Excellent is all could say, I will be doing all my service at Jay for now on. service at Jay for now on. More
by MIKE@CROOKEDRIVERSUPPLY.COM
August 16, 2025
Staff was friendly. Your AI system need updating to be a little more user-friendly and provide useful service information. The agents were very helpful in the service de Your AI system need updating to be a little more user-friendly and provide useful service information. The agents were very helpful in the service department. The driver was efficient and polite. More
by GEN0528002
Employees Worked With
Dave
August 16, 2025
Sales people were accessible and easy to discuss what was wanted and what was available. They were able to provide a chosen vehicle at a compromised price. wanted and what was available. They were able to provide a chosen vehicle at a compromised price. More
by Curt
Employees Worked With
Worked with Sean Prude and Nicole Petty, and I will give each of them 5 stars.
