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Jay Buick GMC
Bedford, OH
261 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 261 reviews
February 20, 2026
I have been extremely fortunate over many years to have Michael Croom as my salesman at Jay Buick GMC. He is professional, courteous, knowledgeable and very welcoming. Every time I meet with Michael, I n Michael Croom as my salesman at Jay Buick GMC. He is professional, courteous, knowledgeable and very welcoming. Every time I meet with Michael, I never leave unsatisfied! I would recommend him to anyone who is looking to buy or lease an automobile. More
by BERNAL4759
Verified Customer
February 19, 2026
Always pleased with service provided by Jay Buick. When I have had emergency tire issues, Service Department resolved them immediately. When I have had emergency tire issues, Service Department resolved them immediately. More
by bonnie.tucker9589
Employees Worked With
David, I don’t remember last name
February 18, 2026
When I walked in I was greeted with a smile everyone was warm and welcoming. Everything went very smoothly. Micheal Croom was very thorough and Dalton was also very accommodating so I highly recommend both warm and welcoming. Everything went very smoothly. Micheal Croom was very thorough and Dalton was also very accommodating so I highly recommend both of those two when interested in purchasing a vehicle from Jay Buick. More
by ms.lisae
February 13, 2026
Excellent service. I actually went in a day early from my appointment because there was a snowstorm expected the following day. Brian mixson greeted me and worked my ap I actually went in a day early from my appointment because there was a snowstorm expected the following day. Brian mixson greeted me and worked my appointment in. I did not have to wait too long and the service was terrific. More
by sar3333
Employees Worked With
Brian Mixson service dept
February 05, 2026
My Terrain was serviced quickly and correctly. The employees were very friendly and kept me up to date as my car was serviced The employees were very friendly and kept me up to date as my car was serviced More
by ROBERTR28
February 03, 2026
Johnny was very helpful and very understanding. Im so happy with my 2019 equinox, I will send all my friends and family to Jay Buick.Johnny you are awesome thank you Im so happy with my 2019 equinox, I will send all my friends and family to Jay Buick.Johnny you are awesome thank you More
by joycemack1965
Employees Worked With
Johnny Calhoun
January 30, 2026
I would like to say that the whole process of purchasing a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of the nicest salesmen I have ever met and handled the sale with the utmost of professionalism. If I were to buy another car in the future, I would surely work with Alon, again. I would recommend him to anyone looking to purchase a car from, Jay Buick GMC. Thank you Woodrow Ketchum More
by gnpwwk
