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Jay Buick GMC
Bedford, OH
118 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 118 reviews
Verified Customer
July 17, 2025
The service was outstanding and I was very happy and satisfied with the complete process from start to finish, Brian in service was great he took the time to explain the process to me and put my mind at satisfied with the complete process from start to finish, Brian in service was great he took the time to explain the process to me and put my mind at ease More
by waltermcneal32
Employees Worked With
Brian in service awesome
July 15, 2025
This is the best service department and dealership period! Brian in service is wonderful (so is Grace). Dalton and George are fantastic - we would only come to this dealership for any car needs. period! Brian in service is wonderful (so is Grace). Dalton and George are fantastic - we would only come to this dealership for any car needs. More
by yospurl
Employees Worked With
Brian Mixson
July 14, 2025
The entire staff, especially the salesman and finance person was so helpful and patient with me while I trying to make the payment which was after banking hours. I don’t carry checks with me anymore! person was so helpful and patient with me while I trying to make the payment which was after banking hours. I don’t carry checks with me anymore! More
by anita distler
July 14, 2025
I had an amazing experience working with Sean & Dalton at Jay Buick. They were both so friendly, helpful, and easy to work with. I highly recommend this dealership! Jay Buick. They were both so friendly, helpful, and easy to work with. I highly recommend this dealership! More
by Kelsey S
Employees Worked With
Sean, Dalton
July 13, 2025
Receptionist was pleasant and friendly; I was immediately offered water. Michael Croom did another Great Job. offered water. Michael Croom did another Great Job. More
by Deborah
Employees Worked With
July 11, 2025
Everyone at the dealership is always helpful. But yesterday, Allon Sawyer and his manager, I apologize, I forget his name, we’re wonderful. They helped me select a new car to lease. But yesterday, Allon Sawyer and his manager, I apologize, I forget his name, we’re wonderful. They helped me select a new car to lease. More
by mrsdrotar
Employees Worked With
Other Employees :
Allon Sawyer, the service person who helped me
July 10, 2025
Dave Richmond is always pleasant & professional & moved things along quickly. He also offered advice to a question I had. He always does a terrific job. things along quickly. He also offered advice to a question I had. He always does a terrific job. More
by operaluvr51
Employees Worked With
Dave Richmond
