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Jay Buick GMC

Bedford, OH

Overview
Employees
Reviews
Vehicles
4.6
411 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 411 reviews

August 13, 2026

Whenever I visit Jay GMC. I’m always greeted by the friendly and knowledgeable staff. The young man that waited on me, are always ready to answer. Any questions to help an old More

by LOCKWOOD.JUSTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alann sawyer
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Aug 13, 2026 -

Jay Buick GMC responded

Thank you for your wonderful review, Justine! We truly appreciate your kind words about our friendly and knowledgeable staff at Jay Buick GMC Bedford. It's great to hear that you feel well taken care of during your visits. We look forward to seeing you again and ensuring you continue to have the best experience possible! Jay Buick GMC Bedford Team

August 10, 2026

Everyone was helpful and determined and ready to help us make the best choice for our budget. More

by Leonard Armstrong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2026 -

Jay Buick GMC responded

Thank you for your kind words, Leonard! We’re happy to hear everyone was helpful and determined to assist you in making the best choice for your budget. We appreciate your feedback and look forward to seeing you again soon! Jay Buick GMC Bedford Team

August 07, 2026

Initially< I had some concerns about my service but Hasan in the service department resolved it to my satisfaction. More

by dfloyd035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan
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Aug 07, 2026 -

Jay Buick GMC responded

Thank you for sharing your experience! It is great to hear that Hasan was able to address your concerns to your satisfaction. At Jay Buick GMC Bedford, we strive to ensure all our customers have a positive experience. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Jay Buick GMC Bedford Team

August 05, 2026

Service dept took care of us immediately. We are from out of state traveling through on vacation towing a boat. A brake caliper came loose on the interstate. Our GNC truck and boat were deliv More

by BUSSADDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Richmond service rep
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Aug 06, 2026 -

Jay Buick GMC responded

Thank you for your review! It's great to hear our service department was able to help you promptly during your travels. We're happy to know that David went above and beyond to assist you with your brake issue. We appreciate your kind words about Jay Buick GMC Bedford and our team. Looking forward to seeing you again in the future. Safe travels! Jay Buick GMC Bedford Team

August 05, 2026

My prior car engine had locked leaking oil. I went to JayBick GMC the nxt day and they put me a good used car with lower payment. Jay Buick delivered me out of a dilemma like magic. I would r More

by sforte44120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq &quot;Q&quot; King
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Aug 06, 2026 -

Jay Buick GMC responded

Thank you for your review! We're pleased to hear our team could help you find a great used car and ease your situation. Your recommendation to family and friends means a lot to us. We look forward to serving you again at Jay Buick GMC Bedford. Jay Buick GMC Bedford Team

August 04, 2026

Very helpful. Answered all my questions. Kept us updated while we waited for our car.. More

by CMIGCHELBRINK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 04, 2026 -

Jay Buick GMC responded

Thank you for your positive feedback! We're happy to hear that we were helpful and kept you updated during your wait for your car. At Jay Buick GMC Bedford, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 02, 2026

I am always impressed by the staff at Jay Buick GMC. The service work done on my car was actually completed fast than I expected. I have never had any problems with the service I have received. More

by SCHALOUPKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Richmond.
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Aug 03, 2026 -

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve consistently had a positive experience at Jay Buick GMC Bedford. Our team prides itself on providing efficient service, and we're glad we exceeded your expectations. We appreciate your trust in us and look forward to serving you again in the future! Jay Buick GMC Bedford Team

July 30, 2026

excellent and courteous service desk and technicians. I plan to continue having my vehicle serviced by Jay Buick GMC in the future as well. More

by JGAMBATESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our service desk and technicians at Jay Buick GMC Bedford. Your trust in us for your vehicle's service means a lot, and we look forward to continuing to assist you in the future. Please don’t hesitate to reach out if you need anything! Jay Buick GMC Bedford Team

July 26, 2026

THE GUYS IN SERVICE WERE GREAT ESPECIALLY DAVE AND THE YOUNG MAN IN SERVICE ON SATURDAY More

by TONYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE AND YOUNG MAN WORKING SATURDAY IN SERVICE
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Jul 26, 2026 -

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team, especially with Dave and our other team member. At Jay Buick GMC Bedford, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 26, 2026

Q was great! Didn't feel pressured and listened to our needs. He even met us at our daughter's game to show us a car when we couldn't find a time to get to the de More

by melanieproctor200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 26, 2026 -

Jay Buick GMC responded

Thank you for your review, Melanie! We're glad about your positive experience with Q at Jay Buick GMC. It's great to know that he listened to your needs and went the extra mile to meet you at your daughter's game. We hope you enjoy your new car and look forward to seeing you again soon! Jay Buick GMC Bedford Team

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