Jay Wolfe Honda

Amazing! My appointment was supposed to be to have two airbags replaced but at the last minute my starter also went out. Jay Wolfe had no problem adding that t My appointment was supposed to be to have two airbags replaced but at the last minute my starter also went out. Jay Wolfe had no problem adding that to the days works. I was originally told it would take two days because no one in town had the starter I needed. But, somehow the parts manager (Chris) was able to find one and get it in same days! More

Was told I needed tire repair -- surprise! No proof of nail! I chose to deal with Jay Wolfe Honda, because of a bad dealer service experience I had at Lee's summit Honda. (they quoted me at $600 for a simple A/C I chose to deal with Jay Wolfe Honda, because of a bad dealer service experience I had at Lee's summit Honda. (they quoted me at $600 for a simple A/C switch replacement). I thought I could find more trustworthy dealer service elsewhere. I came in for a passenger side airbag recall repair. Within a couple hours, I received a phone call notifying me of a nail in my tire. I said I would approve the repair if the service personnel could text message me a photo of the nail. No photo of the nail in question could be produced, and their excuse was that there was a car *identical* to mine in the service center that did have a nail in the tire, and they mistook it for mine. What a coincidence that asking for proof produced no proof at a dealer service center! Maybe it's just a confluence of bad experiences with dealer service centers, but this experience did not endear me to your business. More

Great Experience Since we are new to the KC area, we weren’t sure which dealership we wanted to work with. We knew we wanted to lease a new CRV. After visiting a dea Since we are new to the KC area, we weren’t sure which dealership we wanted to work with. We knew we wanted to lease a new CRV. After visiting a dealership in KC, we visited Jay Wolfe. We just felt a difference in the employees. Friendlier, and more genuine. Luis, our salesman, was great, and did not pressure. We especially liked their waiting area for service. More

It was a good visit. I brought my Accord in for a battery sensor recall and key fob battery replacement. Multipoint check said I badly needed a realignment. I was infor I brought my Accord in for a battery sensor recall and key fob battery replacement. Multipoint check said I badly needed a realignment. I was informed it would be two hours and that was a little optimistic. Work was completed as promised. More

Excellent explanation of rationale for brake testing/results I feel extremely satisfied with my service, including excellent explanation of both rationale for and results of brake testing/examination. I have tr I feel extremely satisfied with my service, including excellent explanation of both rationale for and results of brake testing/examination. I have trusted Steve for many years. More

Great Experience! I was impressed that I received a call from Jeff to let me know about a recall and was able to get my car in that same day. I appreciated that he was I was impressed that I received a call from Jeff to let me know about a recall and was able to get my car in that same day. I appreciated that he was looking out for my vehicle. When I arrived Shawn was right there to greet me and I was in and out in less than an hour. I always have good things to say about everyone at Jay Wolfe Honda! More

Amazing customer service Simply amazing customer service and knowledge! Shawn was very professional and went the extra mile in helping us with our cars warranty repair and exp Simply amazing customer service and knowledge! Shawn was very professional and went the extra mile in helping us with our cars warranty repair and explaining the recommended repairs. Byron was also great to help get us to Shawn. More

Love our Jay Wolfe Honda! We've always been pleased with Jay Wolfe Honda - from the purchase of a new vehicle to the service department, every employee is outstanding and accom We've always been pleased with Jay Wolfe Honda - from the purchase of a new vehicle to the service department, every employee is outstanding and accommodating. We have the greatest confidence in the service work there and appreciate the courtesy of the service dept. employees such as Steve, Shawn, and Byron. On our most recent visit, Steve first took care of my husband's CRV, which needed an oil change and a check for a leaky tire. This was handled quickly, with a carwash bonus, and my husband was very pleased. He asked Steve about the recall notice on my Honda Accord and Steve carefully explained the reason and the two-part solution, so my husband took my car in, too. Thankfully, the service crew was able to complete step one in a timely manner and we were able to pick up both vehicles on the same day. Steve's most admirable traits are his ability to clearly explain a vehicle's problem, provide an assessment for handling it, and his careful attention to detail. No wonder we "Love our Jay Wolfe Honda!" More

Quick service and great facilities Had my Pilot serviced for A16. Steve said it could take up to an hour and a half. Completed the service in a little over an hour. As always facility Had my Pilot serviced for A16. Steve said it could take up to an hour and a half. Completed the service in a little over an hour. As always facility comfortable to wait for vehicle. More

Great customer service My Honda Civic is 9 years old and still runs great thanks to the great service. Steve said the state inspection, the regular year service, the tire al My Honda Civic is 9 years old and still runs great thanks to the great service. Steve said the state inspection, the regular year service, the tire alignment would take three hours. The servicing came in a half hour less, and I enjoyed the quiet waiting area and wonderful cafe experience while I was waiting. My coupons saved me a little bit of money too. A great dealership. More