Jay Wolfe Honda

My experience was okay I asked as I left if the dial in the center of the speedometer was reset because it had shown " needs service". I didn't notice it was changed and no I asked as I left if the dial in the center of the speedometer was reset because it had shown " needs service". I didn't notice it was changed and now said "vehicle information." I called when I was home and an inexperienced person tried to tell me how to change it. Eventually he said I should bring it back in and they could do it. Fortunately a younger family member helped me get it reset. More

Amazing. Incredible service. Timely. I felt that there was an overall welcoming atmosphere. Professional service, with there being accuracy in how long it to Incredible service. Timely. I felt that there was an overall welcoming atmosphere. Professional service, with there being accuracy in how long it took to complete the specific service changes. More

Great Experience Since we are new to the KC area, we weren’t sure which dealership we wanted to work with. We knew we wanted to lease a new CRV. After visiting a dea Since we are new to the KC area, we weren’t sure which dealership we wanted to work with. We knew we wanted to lease a new CRV. After visiting a dealership in KC, we visited Jay Wolfe. We just felt a difference in the employees. Friendlier, and more genuine. Luis, our salesman, was great, and did not pressure. We especially liked their waiting area for service. More

Amazing customer service Simply amazing customer service and knowledge! Shawn was very professional and went the extra mile in helping us with our cars warranty repair and exp Simply amazing customer service and knowledge! Shawn was very professional and went the extra mile in helping us with our cars warranty repair and explaining the recommended repairs. Byron was also great to help get us to Shawn. More

Great Experience! I was impressed that I received a call from Jeff to let me know about a recall and was able to get my car in that same day. I appreciated that he was I was impressed that I received a call from Jeff to let me know about a recall and was able to get my car in that same day. I appreciated that he was looking out for my vehicle. When I arrived Shawn was right there to greet me and I was in and out in less than an hour. I always have good things to say about everyone at Jay Wolfe Honda! More

It was a good visit. I brought my Accord in for a battery sensor recall and key fob battery replacement. Multipoint check said I badly needed a realignment. I was infor I brought my Accord in for a battery sensor recall and key fob battery replacement. Multipoint check said I badly needed a realignment. I was informed it would be two hours and that was a little optimistic. Work was completed as promised. More

Was told I needed tire repair -- surprise! No proof of nail! I chose to deal with Jay Wolfe Honda, because of a bad dealer service experience I had at Lee's summit Honda. (they quoted me at $600 for a simple A/C I chose to deal with Jay Wolfe Honda, because of a bad dealer service experience I had at Lee's summit Honda. (they quoted me at $600 for a simple A/C switch replacement). I thought I could find more trustworthy dealer service elsewhere. I came in for a passenger side airbag recall repair. Within a couple hours, I received a phone call notifying me of a nail in my tire. I said I would approve the repair if the service personnel could text message me a photo of the nail. No photo of the nail in question could be produced, and their excuse was that there was a car *identical* to mine in the service center that did have a nail in the tire, and they mistook it for mine. What a coincidence that asking for proof produced no proof at a dealer service center! Maybe it's just a confluence of bad experiences with dealer service centers, but this experience did not endear me to your business. More

Excellent explanation of rationale for brake testing/results I feel extremely satisfied with my service, including excellent explanation of both rationale for and results of brake testing/examination. I have tr I feel extremely satisfied with my service, including excellent explanation of both rationale for and results of brake testing/examination. I have trusted Steve for many years. More

Love our Jay Wolfe Honda! We've always been pleased with Jay Wolfe Honda - from the purchase of a new vehicle to the service department, every employee is outstanding and accom We've always been pleased with Jay Wolfe Honda - from the purchase of a new vehicle to the service department, every employee is outstanding and accommodating. We have the greatest confidence in the service work there and appreciate the courtesy of the service dept. employees such as Steve, Shawn, and Byron. On our most recent visit, Steve first took care of my husband's CRV, which needed an oil change and a check for a leaky tire. This was handled quickly, with a carwash bonus, and my husband was very pleased. He asked Steve about the recall notice on my Honda Accord and Steve carefully explained the reason and the two-part solution, so my husband took my car in, too. Thankfully, the service crew was able to complete step one in a timely manner and we were able to pick up both vehicles on the same day. Steve's most admirable traits are his ability to clearly explain a vehicle's problem, provide an assessment for handling it, and his careful attention to detail. No wonder we "Love our Jay Wolfe Honda!" More

Great customer service My Honda Civic is 9 years old and still runs great thanks to the great service. Steve said the state inspection, the regular year service, the tire al My Honda Civic is 9 years old and still runs great thanks to the great service. Steve said the state inspection, the regular year service, the tire alignment would take three hours. The servicing came in a half hour less, and I enjoyed the quiet waiting area and wonderful cafe experience while I was waiting. My coupons saved me a little bit of money too. A great dealership. More