Jay Wolfe Honda

Excellent experience Byron Hughes has now helped me a few different times when I have brought my car in and each time he is excellent. He makes sure everything is explaine Byron Hughes has now helped me a few different times when I have brought my car in and each time he is excellent. He makes sure everything is explained to me in detail before doing anything and goes above and beyond to make the experience enjoyable. This time he found a coupon for my oil change. Last time, a part was needed and not coming until the next day. I live over an hour away and there were no available rental cars around Kansas City and he called and called until he was able to get one for me so I didn't have to drive down the next day to get the service done. I highly recommend this dealer and am very satisfied with Byron's commitment to providing the best possible customer experience. The girls in the waiting room who serve refreshments are amazing as well. I've met several of them now and they just make the wait very pleasant. Overall a great experience. More

Tony and Amir are the best! Both Tony and Amir wanted to answer my questions and help me get the car of my dreams. They did not pressure me to buy the car. They helped me come to Both Tony and Amir wanted to answer my questions and help me get the car of my dreams. They did not pressure me to buy the car. They helped me come to that decision by patiently listening to my concerns, discussing options and most of all, giving me time to make my decision. I am an older single woman and find car buying overwhelming. Tony sold me my first car and it felt like I was buying my new car from a trusted friend. Amir has obviously, been trained by Tony because he had the same kind and caring attitude in helping me. I really appreciate all they did for me! More

Excellent Service! These guys have always taken great care of me and my wife. I've trusted them for all of our service needs since the day we bought the vehicle. These guys have always taken great care of me and my wife. I've trusted them for all of our service needs since the day we bought the vehicle. More

Excellent experience The service department does great work. They are friendly, timely, and professional. I really appreciate the shuttle service to and from work so I don The service department does great work. They are friendly, timely, and professional. I really appreciate the shuttle service to and from work so I don't have to worry about finding a ride or missing any appointments. More

Excellent Service I found the difference right away!! Good work within expected time. Good thing about this time service was test ride to see the problem. Though we did I found the difference right away!! Good work within expected time. Good thing about this time service was test ride to see the problem. Though we didn't find the technician found exact root cause. Great!! More

Car Service Byron, was very helpful and pleasant to work with. What I appreciate was the service was completed on the time promised. Service team keep up the good Byron, was very helpful and pleasant to work with. What I appreciate was the service was completed on the time promised. Service team keep up the good work. More

Not good Call Service I recently got a recall notice for my 2013 Honda Acura. When I called for an appointment I was given to three different people. Finally, I talked to a I recently got a recall notice for my 2013 Honda Acura. When I called for an appointment I was given to three different people. Finally, I talked to a woman to make my appointment and she argued that I was not in the system and was I sure that this is where I get my car serviced. After 5 minutes, I asked how she was spelling my name and she had it wrong. When I got to my appointment, I discovered it would take 2 1/2 to 3 hours. I said I couldn't wait and had no idea it would take so long. I was trold that the service caller should have told me. (she did not). I was then told that they use a call canter to make appointments, not at the dealership. After looking for my sales person who sold me my car, I was told that she was off that day and then was offered a loaner car and they would come and bring my car back to me the next day. I really like Jay Wolfe Honda and they have always treated me nicely. I believe that the Call Center made several mistakes which left me frustrated and angry. When I got my car back the next and was looking at the paperwork, I noticed that the recall part was on order so now I have do do this again. Not good!! More

Great Service Every Time Every time I come here, I am treated respectfully (there is a Honda dealership in Olathe that does not treat women very well). They answer any questi Every time I come here, I am treated respectfully (there is a Honda dealership in Olathe that does not treat women very well). They answer any questions I have and complete the work in the time they say it will be done. Everybody at this dealership, from sales to kitchen staff to service department act like they enjoy their job and want to make the customer happy. More

Purchase of 2018 Odyssey Working with Jess Thomas was an awesome experience. I most especially appreciated the round of applause I received as I drove out of the showroom with Working with Jess Thomas was an awesome experience. I most especially appreciated the round of applause I received as I drove out of the showroom with my new van!! More

Nice and patience They are nice and professional. I got a patience and thoughtful service when I bought my car. I will recommend this dealer to my friends and colleague They are nice and professional. I got a patience and thoughtful service when I bought my car. I will recommend this dealer to my friends and colleague. More