
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Excellent service, every time. I love coming to Jay Wolfe Honda Service center and seeing Byron’s face greet me. I’ve been coming to this dealership for over three years, and I can I love coming to Jay Wolfe Honda Service center and seeing Byron’s face greet me. I’ve been coming to this dealership for over three years, and I can always depend on Mr. Hughes to lookout for my best interests. All I needed was an oil change this time around. We’re a military family getting ready to move to another duty station, and I had a couple thousand more miles to go in my tires. As a Costco member, I priced the tires I needed from Costco, and Byron matched the prices to make sure I could get what I need and on the way. He never pressures me into any repairs I don’t need, and genuinely cares about my well-being and my pocketbook. I’m going to miss coming to Jay Wolfe Honda for my car’s service needs. I’m going to miss Byron! More
New Car Purchase This is the third Honda our family has purchased from JW, and not likely the last. Tony is the best ... we love working with him. The same goes for This is the third Honda our family has purchased from JW, and not likely the last. Tony is the best ... we love working with him. The same goes for everyone else at JW ... from the front desk, to the cafe to the service team and everyone else we met. JW makes every part of the car buying and car service experience simple. More
New car purchase Tony made the whole experience enjoyable. We enjoyed meeting and talking with him. And we love the Honda CR-V. Two of my sisters and their families a Tony made the whole experience enjoyable. We enjoyed meeting and talking with him. And we love the Honda CR-V. Two of my sisters and their families and one of my granddaughters also have CR-Vs and my 21-year-old grandson is driving a 30-year-old Accord. We're counting on our new Honda being as reliable! More
Very good Not too painful- able to wait in a nice , clean , comfortable area , magazines , tv, ,snacks, coffee and my car was washed for me as well! Not too painful- able to wait in a nice , clean , comfortable area , magazines , tv, ,snacks, coffee and my car was washed for me as well! More
Great service visit Was in for my first oil change and tire rotation and was in and out within 1 hour. Greeted friendly by Steve who explained what they we going to do an Was in for my first oil change and tire rotation and was in and out within 1 hour. Greeted friendly by Steve who explained what they we going to do and showed me to the customer lounge which had coffee and oatmeal for breakfast. Impressed by how everyone worked together and did not wait very long. More
Great job This is the second time I’ve worked with Byron Hughes and it was another great experience! He went over everything with me and even offer me a discoun This is the second time I’ve worked with Byron Hughes and it was another great experience! He went over everything with me and even offer me a discount. Thanks Byron! More
Routine service Arrived five minutes early and was taken right in. Work to be done was explained and was told cost. Work was completed in a timely manner. Arrived five minutes early and was taken right in. Work to be done was explained and was told cost. Work was completed in a timely manner. More
Basic oil change, inspection Very pleasant experience. Prompt, courteous service. Communicated well with me and service tech kept me updated. Required added realignment I was not Very pleasant experience. Prompt, courteous service. Communicated well with me and service tech kept me updated. Required added realignment I was not counting on, but tecchnician explained and I okayed. It was done and they got me out promptly. More
Aug 30 first time service The customer waiting area is top notch. Nice place to wait. On the other hand I was surprised to hear my nearly new CR-V required a 4 wheel alignme The customer waiting area is top notch. Nice place to wait. On the other hand I was surprised to hear my nearly new CR-V required a 4 wheel alignment after waiting close to 1 hr for an oil change. The service attendant advised it would take around 30 min to complete. Sounded reasonable to me even though it was not expected. The cost was also reasonable. About 1 hr and 20 min later, I was able to pick up my car and leave. More
Great experience Byron was amazing and very friendly. I will return just for him! Made the experience painless and service was fast! Thanks for getting it done faste Byron was amazing and very friendly. I will return just for him! Made the experience painless and service was fast! Thanks for getting it done faster than expected. More