Jay Wolfe Honda

Beware the service department In addition to never buying a Honda Odyssey again, I would certainly never trust their service department on anything other than warranty work. We to In addition to never buying a Honda Odyssey again, I would certainly never trust their service department on anything other than warranty work. We took our Honda Odyssey in for service because the engine and battery lights were on. We were told that the connector on the battery was loose and they needed to tighten it and that the timing belt case was leaking oil and the power steering deck was faulty. I took it to another mechanic for a second opinion. The following is what is was shown: - The battery connector was never tightened. The dealership put a screw between the connector and the terminal! UNSAFE!!!!!!!! - The timing case did need replacement. I got it for $1500 at another dealer as opposed to the $2500 that this dealer wanted The power steering deck did not need replaced. The other dealer in fact told me that if it came in as a warranty repair he would recommend it NOT being repaired or replaced. So, the dealer's service department 1) are liars (recommending repairs that aren't needed), 2) are incompetent (they either don't possess a 10mm wrench or can't use one and 3) will upsell you on things you don't need. IF YOU USE THIS DEALERSHIP FOR SERVICE, my experience would suggest that you are going to overpay and pay for services that you don't need. God bless you. More

Tire problem fixed The tire presume warning light came on. I had tire pressures checked at Costco. They said all 4 tires checked out normal and that warning light probab The tire presume warning light came on. I had tire pressures checked at Costco. They said all 4 tires checked out normal and that warning light probably needed resettling, so I scheduled appointment. Warning light was not at fault. A nail was found in right rear tire. Tire was replaced. Problem fixed. More

Terrible So where to begin. Bought brand new car, less than 7 days go by and battery dies in the shop. They say it's good battery, less than 12 hours later car So where to begin. Bought brand new car, less than 7 days go by and battery dies in the shop. They say it's good battery, less than 12 hours later car is dead. Oh missed multiple hours of work when they were checking the battery. So now had no vehicle for the weekend. Get a jump and brought car back in on holiday, when bringing in all electrical systems saying they were not working and not safe, and they look at it and say need a new battery. They replace battery but nothing else. No offer for anything and really just blew it off. Battery in 2018 vehicle should not go bad that quickly. The sales manager is off putting, he talks like he knows all these things and acts like he is your buddy. He did not offer anything for spending $30+k on a vehicle to have it not work in less than 7 days. Stay away from them and for sure the service department. How does same service department see battery and say good battery it is fine, but then bad 12 hours later when car won't even start. Maybe it's the department or lack of ability to use their service equipment. Stay away More

Exceptional customer servive I worked with Shaun & purchased a used CRV (2012). Shaun didn’t pressure me at all, was very patient with my questions, showed me all the vehicle’s p I worked with Shaun & purchased a used CRV (2012). Shaun didn’t pressure me at all, was very patient with my questions, showed me all the vehicle’s previous records, & made sure that any dings were taken care of before I took possession. Finance was also very patient with my questions. I highly recommend working with Shaun & Jay Wolfe Honda! More

Very pleasant experience with everyone involved. Amir and James were great. They weren’t pushy and they took the time needed for us to make an informed decision. They worked hard for us and we left h Amir and James were great. They weren’t pushy and they took the time needed for us to make an informed decision. They worked hard for us and we left happy which is the goal! More

oil change, rotate tires, etc. First 5 oil changes are free with a new vehicle. We appreciate being able to wait until the work is finished since we live out of town. First 5 oil changes are free with a new vehicle. We appreciate being able to wait until the work is finished since we live out of town. More

Will in Pre-owned Will is a straight shooter and knows his vehicles. Was pleasure to deal with as we had none of the "spin" often associated with buying a car. Chels Will is a straight shooter and knows his vehicles. Was pleasure to deal with as we had none of the "spin" often associated with buying a car. Chelsea followed up to make sure we were attended to. Josh was efficient and pleasant to work with. James graciously helped my wife with directions to here next stop when she dropped me to pick the car up. All around a good experience. More

Happy Customer Smooth visit. Spent a fair amount of time “waiting”, but felt like it was all part of the process. We love our new Honda CRV. Smooth visit. Spent a fair amount of time “waiting”, but felt like it was all part of the process. We love our new Honda CRV. More

Routine oil change and winter check. I have been doing business with Jay Wolfe for over 20 years and have always been very satisfied with the service both in buying cars and maintaining t I have been doing business with Jay Wolfe for over 20 years and have always been very satisfied with the service both in buying cars and maintaining them. I appreciate the great service I have always received by the dealership at 103rd and Wornall. More

2018 Honda CR-V EX Purchase made easy with Tony and JW team We've been coming to Jay Wolfe since roughly 2004 for two reasons - the Honda reliability and the awesome service. We luckily landed with Tony back We've been coming to Jay Wolfe since roughly 2004 for two reasons - the Honda reliability and the awesome service. We luckily landed with Tony back in 2004 and have purchased multiple vehicles from him over the years. The most recent purchase of a 2018 CRV EX was the best. Tony spent time going through vehicle features, especially the safety ones. He treats his customers like family!! Such a great asset More