
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Top notch and efficient. Serviceman was well informed. I was very pleased with the service. It was easy to make the appointment. The food bar is good. Free car wash is great. Serviceman reviewed what was d I was very pleased with the service. It was easy to make the appointment. The food bar is good. Free car wash is great. Serviceman reviewed what was done and provided other info regarding tires, brakes, etc. More
Kevin Bush was my service Advisor. He was awesome. Kevin Bush answered all my suggestions and provided information for me to get the dents out of my car. He went over the check list also and explaine Kevin Bush answered all my suggestions and provided information for me to get the dents out of my car. He went over the check list also and explained what was done. More
Service Visit Went in for my 1st oil change. Service center is so fast and efficient to get you checked in and your way. The waiting area is great as well if need Went in for my 1st oil change. Service center is so fast and efficient to get you checked in and your way. The waiting area is great as well if needed. The shuttle service is normally great, however there was only 1 shuttle van that day so the wait was extremely long. I understand this is a free service, but I would only request that there be a better method to determine wait time for shuttle. This may only be an issue when there is one van, but if I knew how long the wait was going to be I could have made other arrangements. Maybe have the shuttle driver in communication with the waiting area staff so they can let customer know just how long before the next van will arrive. Ended up staying until car was finished (over 1 hour), but Byron keep me updated on status of my car and when finished went over everything that was done and everything that checked. The complementary car wash was great too! Overall still a great experience and I would still recommend getting your Honda serviced here! More
Service Appointment Jay Wolfe Honda is a great and accommodating dealership. I always get great customer service especially from my most recent visit with Byron Hughes. Jay Wolfe Honda is a great and accommodating dealership. I always get great customer service especially from my most recent visit with Byron Hughes. I would definitely recommend this dealership. More
OIL CHANGE I really like Jay Wolfe, but not as friendly as they used to be. My tech was good, could have been friendlier, but made sure to tell me he wanted a 5 I really like Jay Wolfe, but not as friendly as they used to be. My tech was good, could have been friendlier, but made sure to tell me he wanted a 5 star review. Nobody really greets people like they used to, unless you are there to buy a car, and then they are all over you. Several of us would have liked something at the snack bar, but it was closed at 4???? To me that is too early for it to be closed. It is really a nice service that you all offer, and I know you don't have to, but I have been coming here for 7 plus years, and got spoiled by it, lol. I really miss some of the former employees, in the service area, and the showroom. Went to the part area to buy some touch up paint..... and I don't see the guy listed, but he was rude. He acted like I was bothering him. Not the same Jay Wolfe I have experienced in the last 7 plus years. More
Good service from friendly people. They were very accommodating of my schedule. They also provide a free shuttle service to and from home or work. from friendly people. They were very accommodating of my schedule. They also provide a free shuttle service to and from home or work. More
Perfect My visit was great as always. I was in and out within the time quoted and the price was great. The waiting room is always my favorite part. My visit was great as always. I was in and out within the time quoted and the price was great. The waiting room is always my favorite part. More
Buying a new car made easy I hadn't purchased a car in 15 years so this experience was good and both gentlemen provided sufficient explanations on what to expect and how things I hadn't purchased a car in 15 years so this experience was good and both gentlemen provided sufficient explanations on what to expect and how things would work. Appreciate their patience with me. More
Fantastic experience The staff was wonderful in my new car buying experience. They were quick and efficient and made sure I was happy with everything. Highly recommend. The staff was wonderful in my new car buying experience. They were quick and efficient and made sure I was happy with everything. Highly recommend. More
Outstanding The service guys Rob & Bryon are just outstanding, friendly and explain everything so well!! They are the Best!!! I will always go to Jay Wolfe. The service guys Rob & Bryon are just outstanding, friendly and explain everything so well!! They are the Best!!! I will always go to Jay Wolfe. More