
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Good service, terrible shuttle I made an appointment to get an oil change and requested to use the courtesy shuttle service when I arrived to go back to work. After arriving, I was I made an appointment to get an oil change and requested to use the courtesy shuttle service when I arrived to go back to work. After arriving, I was told I’d be waiting no longer than 30 minutes. 40 minutes goes by, still no ride. When asked, I was told the guy left 15 minutes prior and would be back in another 15 to get me. So I was there waiting while he was there and left. Finally get back to work after being in the lounge for about an hour. Later, I requested the shuttle service to pick me up from work to return to my car. Almost an hour goes by before the call to let me know he’d be there between 5:30-5:45. At 5:45 I called back because he still had not arrived and I wanted to make sure I could pick up my vehicle. I was then told he wouldn’t be able to get me until 6:30!! At the point I was angry and luckily a coworker was still on site and offered to drive me. While I had no issues with the service advisors or the service itself, the shuttle service unfortunately left me with a bad taste. Will use service again, but definitely not the shuttle. More
Excellent Service I drop off my car to perform brake inspection and I completed satisfied with the service provided by Byron. Byron suggested to go for minor dent r I drop off my car to perform brake inspection and I completed satisfied with the service provided by Byron. Byron suggested to go for minor dent repair on trunk, it is done and looks like brand new car now. More
Great Service The Service Representative was very helpful and explained everything in detail. The lounge and restroom were clean and the attendant was very pleasan The Service Representative was very helpful and explained everything in detail. The lounge and restroom were clean and the attendant was very pleasant and quick to offer any services. More
The best in kansas I was searching for good deal on accord touring by visiting all dealers. I found nice deal here. James trotter helped me to submit my documents, he ha I was searching for good deal on accord touring by visiting all dealers. I found nice deal here. James trotter helped me to submit my documents, he had taken care of everything. I just sat in my car and did the entire process, thanks to James. David(sales manager) helped me alot. More
Oil change and tire rotation I set an appointment for an oil change and tire rotation and it took an hour and a half. I will not be coming back after my 5 free oil changes and tir I set an appointment for an oil change and tire rotation and it took an hour and a half. I will not be coming back after my 5 free oil changes and tire rotations if you guys can’t speed up the process. Other places can do it much faster and much cheaper. More
Nail in Tire Dropped my car off overnight after discovering a nail in one of my tires. It was ready before 8:30 the next morning. The staff at Jay Wolfe is beyond Dropped my car off overnight after discovering a nail in one of my tires. It was ready before 8:30 the next morning. The staff at Jay Wolfe is beyond compare. Everyone is friendly & honest. I know my car is in good hands. More
I bought a car here Got to argue over price for a few days and feel like I got a good deal with some extras thrown in. It is the best car buying experience that I have ha Got to argue over price for a few days and feel like I got a good deal with some extras thrown in. It is the best car buying experience that I have had. Salesman was great. More
Changing the reputation of used car sales Highly recommend Jay Wolfe for your next car purchase.. Competitive prices, nice facility and services, Personable and professional sales and finance Highly recommend Jay Wolfe for your next car purchase.. Competitive prices, nice facility and services, Personable and professional sales and finance team - Luis and Amir made the process simple and straight forward.; no surprises. More
Always top of the line. Sure - waiting 45-60 minutes for an oil change is a little annoying when you can go to Valvoline/Jiffy Lube for a (hopefully) 15 minutes oil change. H Sure - waiting 45-60 minutes for an oil change is a little annoying when you can go to Valvoline/Jiffy Lube for a (hopefully) 15 minutes oil change. However, Jay Wolfe takes care of their customers. That 45-60 minutes oil change felt extremely quick because they offer complimentary food/beverages. I had a nice breakfast and browsed the web to get my day started and before I knew it I was on my merry way. Plus you know you are getting the best care for your car from specialists of your brand of car. Definitely worth the extra 20-30 minutes. More
Quick in and out at Jay wolfe Byron took care of things efficiently and politely. My inspection was done in less than an hour and hanging out in the waiting room was pleasant. He e Byron took care of things efficiently and politely. My inspection was done in less than an hour and hanging out in the waiting room was pleasant. He explained potential problems very clearly. More