Jay Wolfe Honda

Great service! Byron was very friendly and helpful! He did everything to ensure my car and myself were serviced to the top. I didn't have to wait all that long for t Byron was very friendly and helpful! He did everything to ensure my car and myself were serviced to the top. I didn't have to wait all that long for the service to be completed either. I'd recommend Byron and Jay Wolfe Honda to others. More

Oil Change and Service The reception upon arrival and the waiting area are wonderful - Beverages and food for customers and plenty of televisions. The only downside to this The reception upon arrival and the waiting area are wonderful - Beverages and food for customers and plenty of televisions. The only downside to this visit is that I agreed to wait for the car, and it took 4 hours for the car to be done, and no one came to update me during that time. Luckily, I had brought my laptop and was able to get some work done while waiting. Other than that, the visit went very well. More

Friendly and efficient From the time I entered until the time I left, everyone went out of their way to say who they were, what they would be doing, listened to my concerns, From the time I entered until the time I left, everyone went out of their way to say who they were, what they would be doing, listened to my concerns, explained what they would do and when the car was done, they reviewed the status sheet on my car. Great service center! More

Everything was great! Bryon was excellent at Jay wolfe! He took the time to explain everything and answered all questions. I would highly recommend him and this delearship. Bryon was excellent at Jay wolfe! He took the time to explain everything and answered all questions. I would highly recommend him and this delearship. More

2018 Pilot The staff at Jay Wolfe was very helpful and not forceful, I would be very happy to purchase another vehicle from Jay Wolfe in the future. The staff at Jay Wolfe was very helpful and not forceful, I would be very happy to purchase another vehicle from Jay Wolfe in the future. More

Very professional approach to service Bryon was a pleasure to work with. After describing my concern he clearly laid how he would determine the problem and how long it would take. After de Bryon was a pleasure to work with. After describing my concern he clearly laid how he would determine the problem and how long it would take. After determining the problem, Byron discussed options with me and did not try to push me to the most expensive work. I will ask for Byron the next time I need service for my Fit! More

Great service Kyle was my service rep. and did and excellent job. I had other things to do since that was my only day off that week.. Kyle got me in and out as soon Kyle was my service rep. and did and excellent job. I had other things to do since that was my only day off that week.. Kyle got me in and out as soon he could. More

service Everyone we dealt with was very courteous and helpful. The waiting area is very clean and amenities good. They completed the work sooner than we exp Everyone we dealt with was very courteous and helpful. The waiting area is very clean and amenities good. They completed the work sooner than we expected More

Oil change and tire rotate I recently bought a Honda Pilot from this dealership and brought the vehicle in for my first oil change and rotate. I asked the technician a simple qu I recently bought a Honda Pilot from this dealership and brought the vehicle in for my first oil change and rotate. I asked the technician a simple question about something I didn’t like and he was initially dismissive and unprofessional in my opinion comparing my request to “finding a needle in a haystack.” Then without making eye contact with me he suggested I wait at his service desk. While waiting at the service desk the technician on the phone next to me was getting annoyed with a customer and dropped the f-word in front of me when he hung up the phone. I’m not sure what is causing this type of collective behavior but I am not impressed. Absent the complimentary five oil changes and tire rotations I’m not sure I would be a return customer. I don’t want to be contacted to discuss further. I suggest that the management of this organization should take a hard look at why their people are under too much pressure or how people need more training. Also worth noting that the managers on the sales floor were not overly welcoming while I waited to talk with Tony to lease a new vehicle. If it weren’t for Tony I would probably never be a repeat customer at your dealership. More

Always exceptional Never had a bad experience there, everyone is friendly and happy to be taking care of you. Timely and easy to schedule. I would never go anywhere else Never had a bad experience there, everyone is friendly and happy to be taking care of you. Timely and easy to schedule. I would never go anywhere else! More