
Jay Wolfe Honda
Kansas City, MO
By Type
2,513 Reviews of Jay Wolfe Honda
Very quick service Five star rating because every time we get an oil change or service the wait time is just what they tell me and my kids love coming for the kid room a Five star rating because every time we get an oil change or service the wait time is just what they tell me and my kids love coming for the kid room and snacks. The staff is excellent- very helpful. More
Poor communication This was the second visit where no one called me when my car was ready to be picked up. I called 30 hours after I dropped off my car and was told the This was the second visit where no one called me when my car was ready to be picked up. I called 30 hours after I dropped off my car and was told they'd call me when it was ready. Then I received a call 2 days later asking why I hadn't picked up my car yet but I never got a call to say it was ready. More
Easiest deal ever. I chose dealers who would do business on the internet and Jay Wolfe was the one who didn't try to haggle. After much research I set the out the door p I chose dealers who would do business on the internet and Jay Wolfe was the one who didn't try to haggle. After much research I set the out the door price I was willing to pay and got that plus they threw in an option I asked for. The other dealers would not discuss my offer unless I came in. Afshin was my salesman and was fantastic. He has a great personality and very funny. He gets 5 stars. He and his manager looked at my email correspondence between Heather Young and me and the deal was done. No hassles. The finance guy was very friendly but I have to say not very forthcoming when i kept asking about interest rates. I already had bank financing but I wanted to see if he could get me less interest rate. He was perusing the computer as I repeatedly asked what the rates were and finally mentioned a rate which I thought was the rate I was getting but, and this is my fault for not looking, the rate was not the one he threw out there and more than my bank offered. I already had my radar up when I had to keep asking but let my guard down at the end. As I said, my fault for assuming. I ended up just paying that loan off. All in all , Heather, Afshin and his manager made the dealing process the quickest and easiest one I've ever experienced and believe me, buying a car was a huge headache before. More
Routine Oil change This review is specifically for Mr. Byron Hughes. He was really helpful during my whole visit and explained to me every information needed. I always s This review is specifically for Mr. Byron Hughes. He was really helpful during my whole visit and explained to me every information needed. I always serviced my vehicle from Jay-wolfe and they never disappointed me. More
Purchase a new SUV We were in the market for a new vehicle. The sales staff were friendly and knowledgeable. Insisted on a test drive, smart move. We were sold. We were in the market for a new vehicle. The sales staff were friendly and knowledgeable. Insisted on a test drive, smart move. We were sold. More
Service with a Smile! Although I live closer to Lees Summit, I drive out of my way to have my car serviced at Jay Wolfe Honda. I've worked with Byron several different tim Although I live closer to Lees Summit, I drive out of my way to have my car serviced at Jay Wolfe Honda. I've worked with Byron several different times and he is always very upbeat, friendly and makes me feel like Jay Wolfe truly appreciates my business. The customer always comes first with Jay Wolfe and their staff. I don't mind to sit and wait for my car to be services because they offer a fully complimentary customer lounge like no other! I highly recommend this location! More
Excellent Experience This is the third Accord purchased from Jay Wolfe and the sales experience has been terrific every time. Dylan Wade was awesome and very patient! Em This is the third Accord purchased from Jay Wolfe and the sales experience has been terrific every time. Dylan Wade was awesome and very patient! Emily was very responsive and helpful via email before arriving. More
Always a great experience Bought my car there, have always had it serviced there and I always recommend Jay Wolfe for buying, leasing or service. I’ve never yet had a bad exper Bought my car there, have always had it serviced there and I always recommend Jay Wolfe for buying, leasing or service. I’ve never yet had a bad experience. Not even a “so so” experience. Always great. Rob noticed I have a pretty good door ding on my driver’s side door and he said, “this isn’t a sale’s pitch but we do now have dent repair service for these small things if you’re interested. Yours could easily be fixed.” No pressure from him, just let me know they have the service now. I’ll be setting that up this week. Everyone I’ve ever encountered in the Service Department are friendly. It’s kind of fun to go in there really. More
Nail in Tire They worked us in and were able to fix the tire that day. The kid room and free snacks made our unexpected visit manageable. They also washed the ca They worked us in and were able to fix the tire that day. The kid room and free snacks made our unexpected visit manageable. They also washed the car for us saving me another stop! More
Excellent experience I worked with Jeff Read while looking for a car at Jay Wolfe Honda. He was very helpful and patient with my questions. He helped me personalize the ca I worked with Jeff Read while looking for a car at Jay Wolfe Honda. He was very helpful and patient with my questions. He helped me personalize the car settings and offered to help anytime I needed more information. Josh Pop was helpful and not pushy when explaining the optional add ons like the extended warranty. Overall a great experience! More