Jay Wolfe Honda

Service was excellent Service individual was very helpful and listened to my description of the issues. Offered additional services and noted things that needed to be look Service individual was very helpful and listened to my description of the issues. Offered additional services and noted things that needed to be looked at in the future. Very knowledgeable about services to be performed. More

Friendly and Effective Service I scheduled an oil change and was greeted by Shawn in Service. He was incredibly friendly and fast-paced. The whole service was simple and smooth. Whi I scheduled an oil change and was greeted by Shawn in Service. He was incredibly friendly and fast-paced. The whole service was simple and smooth. While I waited I got to relax in the "waiting room" which provides to-order sandwiches, snacks, drinks, and smoothies. The oil change was performed in a timely manner. I highly recommend Honda (and Shawn). More

Excellent Experience My daughter and I visited your dealership on 5/24 looking at one of your preowned Honda's. This was my daughters first car buying experience. I must My daughter and I visited your dealership on 5/24 looking at one of your preowned Honda's. This was my daughters first car buying experience. I must give extra kudos to both Kim and Amir. They made the experience very relaxed and comfortable. They were both easy to talk and joke with and we felt as if we had known them from long before. It takes great people the make any company successful and with people such as as Kim and Amir I would have to believe Jay Wolfe is and will continue to be very successful. My daughter bought the car and is very happy with her choice. Thank you again. PS - Margaret makes a great sandwich! Marshal Calry More

Amazing. I typically despise the car buying experience, but Bryan Drescher was very easy to work with. Amir also made the experience excellent and made the pr I typically despise the car buying experience, but Bryan Drescher was very easy to work with. Amir also made the experience excellent and made the process seamless. More

Became a Jay Wolfe dealer fan this weekend A proactive process from initial web query, engagement of special programs (i.e. Costco or American Express), sales, and financing. Afshin Farr helpe A proactive process from initial web query, engagement of special programs (i.e. Costco or American Express), sales, and financing. Afshin Farr helped us to navigate the decision process between the Ridgeline and a competitor...encouraging and helping us to do the research. Financing was straight forward. And the customer waiting area is better than most high end automobile providers. More

Above and Beyond We found a van that was exactly what we were looking for online so we took a last minute trip to this dealership, and I am so glad that we did! We had We found a van that was exactly what we were looking for online so we took a last minute trip to this dealership, and I am so glad that we did! We had a great experience with Bryan and Amir. They both took their time, even though we were significantly cutting into their evening. We also had to bring our young children, and they were patient and kind during the whole experience. Bryan also went the extra mile to ensure that I knew how to work all of the technology in the new van. I would recommend this dealership and team to anyone! More

Amazing experience with top notch customer service I had only been in KC for less than 48 hours on a 2-week recon trip to scope the area to relocate my family from Southern California. Without transpo I had only been in KC for less than 48 hours on a 2-week recon trip to scope the area to relocate my family from Southern California. Without transportation, I took an Uber to the dealership and needed to buy a car that day so I could check out neighborhoods. They made the process stress-free and really accommodated my needs. Some of the first people I got to know in KC were the staff who helped me at Jay Wolfe that day. They were all true professionals who go above and beyond for their customers. More

Great I always have a great experience. Shawn is knowledgeable and helpful. He makes getting my car serviced easy. I get in and out every time. I always have a great experience. Shawn is knowledgeable and helpful. He makes getting my car serviced easy. I get in and out every time. More

2017 Accord - finally???? This is the 4th try at isolating a left front wheel issue with a 2017 Accord we leased. It took several tries and I am hoping they were able to fix th This is the 4th try at isolating a left front wheel issue with a 2017 Accord we leased. It took several tries and I am hoping they were able to fix the problem. So far, so good. Jay Wolfe normally is able to isolate problems much more quickly than they did with this car which is why I am wondering if the mechanics were thinking outside the box and exploring all possibilities. Appears to have been a wheel bearing issue. Would have been best if this could have been isolated on the 1st of 4 visits. Wasn't too happy with the third visit mainly because the service tech needed to spend more time listening and less time talking. I'm not sure the mechanics explored all possibilities focusing only on the brakes, when it most likely could be a wheel bearing problem; a key indicator it wasn't the brakes is that the noise was constant even when the brakes were applied.. There's still a whistling noise when we slow down and speed up, so I'm not certain that was looked into. It was heard by the service tech on the third visit and I told the service tech about it on the 4th visit. The noise is not loud, but similar to the sound you hear when a diesel vehicle is speeding up/slowing down. . As always the staff is very friendly and professional. They did a good job of getting the car done and contacting us when it was ready for pick-up. If Jay Wolfe were not able to fix it this last time, then I was going to take it to another Honda dealer. Honda needs to address this issue with their supplier, the problem developed with only 3k miles on the car. These types of issues can affect brand loyalty; this is the second Honda we've had where a wheel bearing went out prematurely. . I learned that loaner vehicles were available, but we were never offered that as an option during our visits. It's not that important, however I think they should have offered. More

Great! As always, I had great customer service at Jay Wolfe Honda. I don’t take my car to anywhere else but jay Wolfe Honda. Thank you! As always, I had great customer service at Jay Wolfe Honda. I don’t take my car to anywhere else but jay Wolfe Honda. Thank you! More