Jay Wolfe Honda

My service appointment Kyle is and has always been great. I enjoy working with all service team members but particularly enjoy Kyle. Great job and look forward to next servi Kyle is and has always been great. I enjoy working with all service team members but particularly enjoy Kyle. Great job and look forward to next service appointment. Happy Face More

2018 CRV purchase We really appreciated the attention, courtesy and knowledge we received while purchasing our new CRV. We look forward to seeing you again when we vis We really appreciated the attention, courtesy and knowledge we received while purchasing our new CRV. We look forward to seeing you again when we visit for our oil changes. The only reason for the 4 rating on price is because we wanted a front wheel drive vehicle and one wasn't available. More

Great service as always The service was great just as it always is. It’s also nice to wait in such a nice waiting. Everyone was professional and friendly. The service was great just as it always is. It’s also nice to wait in such a nice waiting. Everyone was professional and friendly. More

Simple and Great Kyle was upset helpful - and worked hard to get my work done in a deadline - plus my car was clean when I picked it up. Huge Bonus! Kyle was upset helpful - and worked hard to get my work done in a deadline - plus my car was clean when I picked it up. Huge Bonus! More

Very helpful. Helped me with the car's tech (bluetooth) I really appreciated the complimentary car wash that came with the oil change. Steve got someone to help me connect my phone via Bluetooth. I found I really appreciated the complimentary car wash that came with the oil change. Steve got someone to help me connect my phone via Bluetooth. I found everyone to be very helpful. More

oil change your service man was very helpful. answered all my questions. service was very prompt. the area was very clean and welcoming. the young lady in waitin your service man was very helpful. answered all my questions. service was very prompt. the area was very clean and welcoming. the young lady in waiting area was polite and made my time shorter. thank you More

Oil Change I came in for a routine oil change. I also requested that a light bulb be changed and that that it was in stock so would be problem. I was told that I came in for a routine oil change. I also requested that a light bulb be changed and that that it was in stock so would be problem. I was told that my car would be ready at 3 PM. I received a phone call on my cell but it was because I was in an appointment at work. They had called to inquire if I was interested in more maintenance work and apparently had not worked on my car until I followed up. I had not planned on any additional service at this specific time which I told them upon dropping my car off. It seems because I didn’t pick up the phone my maintenance was delayed. I made payment over the phone so I could pick it up after the service center closed, and have since realized that my request of a light changed had not been fulfilled. This was the first time I’ve ever had any issues with Jay Wolfe Honda service and mixed review on my overall experience. I also received a phone call at work the following day for a survey. I had asked previously that my work number be deleted from the record, that apparently has not happened. More

Prompt and Friendly Service Visit Service advisor Byron Hughes was professional, courteous, and informative. The service visit was for an oil change and tire rotation. He let me know o Service advisor Byron Hughes was professional, courteous, and informative. The service visit was for an oil change and tire rotation. He let me know of a problem with the alignment as well as the condition of one of the tires so I could make a good decision on additional service. More

Could Be Better Appointment scheduled at 12:30 for oil change. Dropped car off at 11am. Called at 3pm to check status-was put on hold & I hung up after 7 minutes. Cal Appointment scheduled at 12:30 for oil change. Dropped car off at 11am. Called at 3pm to check status-was put on hold & I hung up after 7 minutes. Called again at 4, again, left on hold. Went to dealership to pick up car, they were still doing the oil change. Came back at 5:30 & finally got car. On drive home, tire pressure light came on. Discovered when I got home that none of the valve caps on my tires had been put back on after rotation/balance. Very disappointed with the level of service. More

A very good experience My service technician was Kyle. Kyle was very thorough in explaining everything to me and checked out my car very carefully. He called me to say it My service technician was Kyle. Kyle was very thorough in explaining everything to me and checked out my car very carefully. He called me to say it was ready to go at the time he said it would be finished. I was very happy with my service. More