
Jay Wolfe Toyota
Kansas City, MO
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TONY TOY--------------- GREAT-- THE BEST QUILITY WORK IN A TIMELY MANNER. ALWAYS CALLING TO LET ME KNOW HOW THINGS WERE GOING. WHEN THERE WAS SOMETHING FOUND THAT WAS UNEXPECTED HE CALLED TO QUILITY WORK IN A TIMELY MANNER. ALWAYS CALLING TO LET ME KNOW HOW THINGS WERE GOING. WHEN THERE WAS SOMETHING FOUND THAT WAS UNEXPECTED HE CALLED TO LET ME KNOW WHAT THE PROBLEM WAS AND THE COST . More
Prompt attention Jay Wolfe service department is always friendly and professional,prompt service without a long wait. Nice lounge to wait in and nice choice of snacks Jay Wolfe service department is always friendly and professional,prompt service without a long wait. Nice lounge to wait in and nice choice of snacks and refreshments. More
Quentin Daniels was so nice, and easy to work with. Everyone we worked with at Jay Wolfe was so nice and accommodating. We bought two cars in the same day. Quentin Daniels was an awesome sales advisor. Everyone we worked with at Jay Wolfe was so nice and accommodating. We bought two cars in the same day. Quentin Daniels was an awesome sales advisor. More
Friendly customer service Great customer service, thorough inspection completed and no-pressure recommendations. The lounge is great (coffee, smoothies, donuts, etc.), they was Great customer service, thorough inspection completed and no-pressure recommendations. The lounge is great (coffee, smoothies, donuts, etc.), they washed my car and quickly completed the oil change. Online scheduling was pretty straight-forward as well. More
Very friendly and professional service. Jason did a great job. He took the time to sit in my car and go over the GPS and other items I had questions about on the dash board. My 15,000 mile Jason did a great job. He took the time to sit in my car and go over the GPS and other items I had questions about on the dash board. My 15,000 mile check was done in a ver short time. More
Very helpful and easy to work with!! Best dealership in town!! Everyone is very friendly and will work to get you the best deal they can and find you the car that you want. Best dealership in town!! Everyone is very friendly and will work to get you the best deal they can and find you the car that you want. More
Highly professional crew Took our 2017 Highlander in for its 10K service. Service adviser was very professional and the service was done much quicker than he told me. Always Took our 2017 Highlander in for its 10K service. Service adviser was very professional and the service was done much quicker than he told me. Always happy to recommend Jay Wolfe Toyota More
New Car Experience Went in to get a new car, and was pleased with the car and the price, however, I felt like the customer service was a little lacking. I went back two Went in to get a new car, and was pleased with the car and the price, however, I felt like the customer service was a little lacking. I went back two days in a row to finalize the process, and on the second day, it was like I hadn't even been in before. None of the information I had discussed with the salesman got relayed to the financing group, and it was basically like going back and re-discussing price. Plus, as soon as I made it clear I was interested in the car, I felt as though they stopped making an effort to speak with me and make it an enjoyable experience. It was also very disappointing that, on the second day when I returned, I found out they had been allowing people to test drive the car that I had committed to that morning! When I spoke on the phone with the salesman that morning, I was under the impression the car was being held for me to come in and sign the paperwork later that afternoon, but he had not notified anyone and it was out on the lot with people looking at it. In the end, I'm very happy with my car and the price I paid for it, but I just feel like the experience overall could've been a little bit more personable. More
New Rav4 no hassle! Loved my car buying experience! No hassle, honest sales staff that care about their customers. Very friendly and fast. My Rav4 hybrid is exactly wh Loved my car buying experience! No hassle, honest sales staff that care about their customers. Very friendly and fast. My Rav4 hybrid is exactly what I wanted! More
Quentin is outstanding!!!!! Quentin was very helpful and courteous! He showed us how to work many of the technological features of our new Avalon! Highly recommend the outstan Quentin was very helpful and courteous! He showed us how to work many of the technological features of our new Avalon! Highly recommend the outstanding Quentin Daniels! More