"Love the car but so much to learn about it. Lots of manuals"
There is one remaining item that hasn't been done. When I bought the car on Sept. 5 I had them add several accessories and paid for them all at once. The shop inadvertently forgot to add the door edge guards, and although my sales agent has tried twice to get the parts manager to contact me, he still has not.
Also my invoice that I was given did not clearly list all of the accessories I purchased but instead were abbreviated "due to lack of enough fields." Fortunately the door edge guards were the only thing that was clearly spelled out.
Dave was very helpful and spent a lot of time answering my many questions and going over all of the car features. He was very friendly and did not pressure me.
As always, the Service Department is great! Efficient, friendly, clear in their communication and most importantly, they work with you to prioritize the maintenance items to be easier on your pocketbook, no pressure!
I've been coming to Jay Wolfe Toyota in Tiffany Springs for over five years, and the service is always incredible. My check engine light came on, and the first thing John Juarez did was make sure it wasn't a simple fix like needing a new gas cap. His goal, and in past experiences with others at Jay Wolfe, isn't to make as much money as they can from a customer, it is to make sure the customer gets what they actually need.
This was a remote purchase of new Highlander. The sales staff was quick to respond and we quickly came to a good deal. Cheaper than other quoted dealers and the experience was quick, to the point with no nonsense that u can get at other dealers. We will return. excellent experience. Also had the service dept do a state inspection on another car I had there and they were able to quickly and professionally take care of this also. Awesome sandwiches in bistro.