
Jay Wolfe Toyota
Kansas City, MO
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5 Stars. U B The best. The best customer service I ever experienced. Thanks!!! I wait, while you service my Highlander is a pleasure with the comfortable lounge and f The best customer service I ever experienced. Thanks!!! I wait, while you service my Highlander is a pleasure with the comfortable lounge and free refreshments. More
Avalon service/detail Service was done timely and detailing of the inside and outside was great Making an appointment online is very convenient and efficient and all the Service was done timely and detailing of the inside and outside was great Making an appointment online is very convenient and efficient and all the staff are friendly. More
Very helpful They answered my questions, were very helpful. They took care of what needed to done in a professional manner. Very friendly. Snack bar was great too. They answered my questions, were very helpful. They took care of what needed to done in a professional manner. Very friendly. Snack bar was great too. More
Quick and unexpected My oil was changed, tires rotated, and car washed in less than 45 minutes! I appreciate the ease of getting in and out of the device department. My oil was changed, tires rotated, and car washed in less than 45 minutes! I appreciate the ease of getting in and out of the device department. More
took it in for a recall and low pressure warning in tires Told I would be called back once the warranty part was in after it is ordered. and got the the tire fixed...Easy drop off and pick up. Told I would be called back once the warranty part was in after it is ordered. and got the the tire fixed...Easy drop off and pick up. More
30,000 mile service Dropped off and couldn’t pick it up until after closing. Our guy helped us out by leaving the car outside the gate, washed and ready to go. We app Dropped off and couldn’t pick it up until after closing. Our guy helped us out by leaving the car outside the gate, washed and ready to go. We appreciated the great service and making it so we could still see our movie at Barrywoods. Thumbs up! More
Best car buying experience I've ever had. You wont regret buying your car from this dealership. Best car buying experience I've ever had. Service is unmatched. I actually took the time to do a You wont regret buying your car from this dealership. Best car buying experience I've ever had. Service is unmatched. I actually took the time to do a review I was so pleased lol More
Flat Tire We had an 8:00 am appointment to fix our tire. Service center finished at 4:00 pm. Was told tire could not be fixed and they did not have any in stock We had an 8:00 am appointment to fix our tire. Service center finished at 4:00 pm. Was told tire could not be fixed and they did not have any in stock. They sent out for one but it would be 2:00 pm until the tire would come in. At that time (around 2:00) they told us that the wrong tire was picked up and they were getting the right tire. The tire was finely replaced and we were finished at 4:00 pm. Our car is a 2016 Rav 4 and didn't realize the tire size would be an issue. As it is a one hour and fifteen minute drive from our house to dealership, nothing like spending a full day waiting for a tire to be fixed from the dealership that sold you the car. I am not blaming the service person we I worked with but saying it should not take that long to replace a tire from a large dealership. More
Took a while longer than planned They said it would be ready at 5 pm. I called at 4:30 pm to make sure it was still on track to be ready at 5 pm. They said Yes. I got there and vehicl They said it would be ready at 5 pm. I called at 4:30 pm to make sure it was still on track to be ready at 5 pm. They said Yes. I got there and vehicle wasn’t ready until 6 pm. More
Goose is great Greg aka “Goose” was awesome. Made us comfortable from minute one. He listened to what we wanted and we worked a great deal on a great vehicle. Shop t Greg aka “Goose” was awesome. Made us comfortable from minute one. He listened to what we wanted and we worked a great deal on a great vehicle. Shop this store for all your vehicle needs. James in finance worked hard to get us the exact rate. Stellar group. Would recommend for all your car and truck needs. More