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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

March 20, 2021

Tony needs to write a book on customer service he is truely the best. The only bad thing is this dealership always has envelopes at the drop off that are wet or won't seal closed. More

by E-MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
March 19, 2021

Tony is the best. Great service advisor. We are a 3 car family. We have depended on him through 2 trucks, 3 SUVs and 2 cars. Customer service is number one with him! More

by Beeckkcmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
March 19, 2021

Sonny Hernandez was extremely helpful & put my mind at ease regarding the worries I had about my battery issues. I appreciated his help, patience & courtesy. More

by kfarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Hernandez
March 18, 2021

This was (by far) the easiest car buying experience I have ever had. Quentin was great to work! He was very knowledgeable and super friendly. The finance guy, Dustin, was also great to work with. They we More

by rhillix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Daniels, Dustin Howerton
March 16, 2021

My wife and I are absolutely pleased with the communication and treatment we experienced with all of the staff members we dealt with in making our decision. More

by Jim
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsea Bohnert, Dustin Howerton, Alex O'Grady
March 16, 2021

The team clearly explained why my service light was on and gave clear detailed recommendations on services needed and how often they are recommended. Tony was able to see that my recall was due and got me More

by zhildner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
March 15, 2021

I took me truck for an MVI. I had an appointment at 8:00. I did not get my truck back till 10:30. I later looked at the Approval Notice and saw that the inspection began at 8:16 Am and was finished at 8:39 A More

by roytrue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
March 14, 2021

I had a fantastic experience purchasing a new car at Jay Wolfe Toyota. I was helped by Quentin Daniels, and I could not have hoped for a better salesman! He was kind, patient, and not pushy at all. He ga More

by nmshippee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Daniels, Rena Roberts
March 12, 2021

Fast and friendly service appointment. Tony was great, reviewing the service record for our car and advising service. In and out in about an hour. More

by Mike C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
March 12, 2021

Best dealership in town have never had any problems and the staff is top notch. Will continue using this place as long as they will let me More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cardello, Moe Zatar, John Juarez, Jessica Velasco
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