
Jay Wolfe Toyota
Kansas City, MO
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Overall very positive experience. I dropped in for my first 6 month inspections. Randy Borgman met me and was very friendly and helpful, listening to my requests and concerns about my I dropped in for my first 6 month inspections. Randy Borgman met me and was very friendly and helpful, listening to my requests and concerns about my new vehicle with less than 2,000 miles on it. Everything I requested and we discussed was taken care of. I was in and out in no time. More
Amazing Great dealership, friendly people know what they are talking about. Will definitely recommend. Had a great conversation with Cynthia while waiting on Great dealership, friendly people know what they are talking about. Will definitely recommend. Had a great conversation with Cynthia while waiting on my car. Very friendly people/place. More
CV Boot A planned CV Boot replacement job became more complicated when it was discovered the half axle was damaged and parts needed to be ordered. Tony Toy no A planned CV Boot replacement job became more complicated when it was discovered the half axle was damaged and parts needed to be ordered. Tony Toy not only showed me the damaged parts and explained the situation, but had a loaner vehicle ordered and waiting for me very quickly. Repairs were completed the next day a couple of hours before originally estimated. I truly appreciate the fact that Tony always seems to be looking out for my safety and best interests. More
Purchased new car My wife and I both agree that Ed Young was an excellent representative for Jay Wolfe Toyota. He was extremely courteous and helpful. He answered My wife and I both agree that Ed Young was an excellent representative for Jay Wolfe Toyota. He was extremely courteous and helpful. He answered all our questions. We felt we could trust his word to be good. We liked his salesmanship, he did not pressure us in any way. Thank you for your service. More
Great customer service I needed a vehicle inspection and they started before I even got through checking in at the service counter. 15 minutes later they were done. Great I needed a vehicle inspection and they started before I even got through checking in at the service counter. 15 minutes later they were done. Great waiting area as well with food, drinks and internet. More
Used Tundra Had a great experience at Jay Wolfe Toyota. Excellent follow up after initial online interest and friendly, no pressure sale in person. Treated well Had a great experience at Jay Wolfe Toyota. Excellent follow up after initial online interest and friendly, no pressure sale in person. Treated well and paid a fair price for a used Tundra. Would definitely recommend! More
Perfect, as always I dropped my leased car off a bit early for routine maintenance (and they said "thank you" for coming in early!). It was done in less than an hour. I dropped my leased car off a bit early for routine maintenance (and they said "thank you" for coming in early!). It was done in less than an hour. This is my experience, over and over, with Jay Wolfe Toyota! And that outstanding customer service is why I have leased cars from Jay Wolfe (both in St Louis and now KC) for many years. LOVE their friendly, funny, helpful customer service out in the garage! Mr. Juarez had us smiling when we dropped off the car - and smiling again when we picked it up. Flawless. More
Customer Service The people I worked with were very pleasant, helpful, and informative. They worked to make sure my needs were met and I was well informed of the servi The people I worked with were very pleasant, helpful, and informative. They worked to make sure my needs were met and I was well informed of the services provided. More
5000 Miles Check Had an appointment to rotate tire for the 5000 check. Checked in at the service desk and went to the customer service area to wait. It took a little Had an appointment to rotate tire for the 5000 check. Checked in at the service desk and went to the customer service area to wait. It took a little longer than I was expecting but overall I was satisfied with the service I received. More
Great Service The sales team helped me out tremendously! I was travelling from out of town to purchase my car and they were able to work well with me over the phone The sales team helped me out tremendously! I was travelling from out of town to purchase my car and they were able to work well with me over the phone. More