
Jay Wolfe Toyota
Kansas City, MO
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Good Service John in the Service Department at Jay Wolfe is very helpful and good at getting your vehicle in on time. The lounge is accommodating, comfortable and John in the Service Department at Jay Wolfe is very helpful and good at getting your vehicle in on time. The lounge is accommodating, comfortable and provides free wifi so you can get work done while you are waiting. More
Last minute help! Our son hit a patch of black ice on Friday night before he was to leave for college Sunday morning. He broke his brake switch causing his brake lights Our son hit a patch of black ice on Friday night before he was to leave for college Sunday morning. He broke his brake switch causing his brake lights to stay on. Desperate to fix the problem before he had to leave town in inclement weather, we called Jay Wolfe first thing Saturday morning. They returned our call promptly and though they were full, worked the vehicle in and promptly fixed the issue. We are so grateful they were able to solve the issue and our son arrived safely at school with his vehicle fixed. Thanks Jay Wolfe and especially David and the techs who made it all happen! More
Oil change and brake fluid change All work was completed efficiently. They also checked the heater and found the blower is going out, but gave me options to use it a little longer. All work was completed efficiently. They also checked the heater and found the blower is going out, but gave me options to use it a little longer. More
Not just "routine" I always have a pleasant experience. Service staff are friendly, even on days when understaffed. I get the impression the service staff, at least Ja I always have a pleasant experience. Service staff are friendly, even on days when understaffed. I get the impression the service staff, at least Jason, was up-front and honest with me. More
Great Experience We brought my car in with what we thought might be a problem and less than two hours later, they called saying there was no problem and it was ready t We brought my car in with what we thought might be a problem and less than two hours later, they called saying there was no problem and it was ready to go! Even got a car wash out of the deal! More
Second experience at Jay Wolfe We bought our last car from Jay Wolfe Honda and we had another very good experience at Jay Wolfe Toyota. Friendly and helpful staff was straight to th We bought our last car from Jay Wolfe Honda and we had another very good experience at Jay Wolfe Toyota. Friendly and helpful staff was straight to the point and worked well with us as we made our decision and worked out a deal. We were a little disappointed in our experience w/ the business office but it was a small portion of our overall process and we didn't let it ruin the rest of the experiencel More
Excellent experience! First personal to give a price under MSRP over the phone. Scheduled appointment with them and they had vehicle I was looking for. Was able to ask qu First personal to give a price under MSRP over the phone. Scheduled appointment with them and they had vehicle I was looking for. Was able to ask question and go back and forth with Maria via text and she got right back to us regarding any questions we had. Reno was excellent also to work with. More
Great customer service Very accommodating and knowledgeable sales person. Would highly recommend him (Kelly) and the dealership to everyone. Overall everyone was very friend Very accommodating and knowledgeable sales person. Would highly recommend him (Kelly) and the dealership to everyone. Overall everyone was very friendly. Did not feel pressured or intimidated by process More
Wonderful service, as always. Even though they were very busy, when my car needed emergency service they graciously worked me in and took care of the problem. The staff are always Even though they were very busy, when my car needed emergency service they graciously worked me in and took care of the problem. The staff are always friendly, courteous and efficient. (The comfortable waiting room makes it *almost* a pleasure to need to bring my car in. More
Purchase We went in to trade our Highlander and possibly lease a new one. We were given great service we never felt pressured and our visit and new lease was We went in to trade our Highlander and possibly lease a new one. We were given great service we never felt pressured and our visit and new lease was completed very quickly. More