
Jay Wolfe Toyota
Kansas City, MO
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Squeezed me in when no appointment was open Randy, the assistant service manager went out of his way to make sure I could get my Tundra serviced in a timely manner. Then, to make it even better, Randy, the assistant service manager went out of his way to make sure I could get my Tundra serviced in a timely manner. Then, to make it even better, he honored a coupon that I had accidentally lost and only charged the discounted rate! More
Good visit! Everyone was very professional! The waiting area is very pleasant and the snack bar is a nice amenity. The work was completed within the promised ti Everyone was very professional! The waiting area is very pleasant and the snack bar is a nice amenity. The work was completed within the promised time fram. More
Gunny Lowe I always get excellent service at this facility and I have not seen many more dealerships set up with the way this one is. They are always prompt pro I always get excellent service at this facility and I have not seen many more dealerships set up with the way this one is. They are always prompt professional, the restrooms are always clean, which is important. The staff is friendly. More
Good service Jay Wolfe Toyota always provides excellent service. Employees are professional, courteous and provide great customer service. The waiting area helps Jay Wolfe Toyota always provides excellent service. Employees are professional, courteous and provide great customer service. The waiting area helps make the wait seem shorter as it is comfortable and the food and drink are good. More
It was really easy and we got exactly what we wanted. I was nervous coming to the dealership but it was really simple. Everyone was nice and explained things really well. My mom was anxious about being pr I was nervous coming to the dealership but it was really simple. Everyone was nice and explained things really well. My mom was anxious about being pressured into something and that didn't happen at all. More
Recall repair The repair was done quickly and competently. The customer service was great! The complimentary coffee and pastry was very welcome, as I had an early a The repair was done quickly and competently. The customer service was great! The complimentary coffee and pastry was very welcome, as I had an early appointment. More
Jeremy Mercado was the best. Better than the rest for sure! Jeremy was excellent to work with. I had been to 5 other Toyota dealerships and Jeremy was the most honest of them all. He truly tried to help me get Jeremy was excellent to work with. I had been to 5 other Toyota dealerships and Jeremy was the most honest of them all. He truly tried to help me get the best deal and actually succeeded in getting a deal done with me. He was patient and worked out a deal that got me the best for my trade and the price of the new truck. I wasn't really planning on buying a truck yesterday, but the deal just came and it was an opportunity I couldn't pass up. My fiance will be needing a car in the near future and if any of my friends and family need cars I kept his card and will for sure be going to Jeremy before anyone else. Great person to work with and doesn't pressure you into doing anything you don't want to do. There needs to be more salesmen like Jeremy because he's freaking awesome. Thanks, Jeremy! More
Great service very professional; the waiting area is great for passing the time; i appreciate the professionalism and never feel like i am being taken advantage of very professional; the waiting area is great for passing the time; i appreciate the professionalism and never feel like i am being taken advantage of More
A good car dealer is a pleasure to work with Jay Wolfe Toyota was a pleasure to work with. Straightforward, no surprises, responsive. It had been many years since I bought a new car. I would r Jay Wolfe Toyota was a pleasure to work with. Straightforward, no surprises, responsive. It had been many years since I bought a new car. I would recommend them to my friends. More
Pleasant, quick, and friendly John listened to my request as I was on a time crunch to get to a meeting at 11am, he worked with me and got my car ready before my desired time and John listened to my request as I was on a time crunch to get to a meeting at 11am, he worked with me and got my car ready before my desired time and everything worked out. He was friendly, explained everything in details and was willing to listen to my needs. John is amazing, easy to work with and care about his customer. Thank you John! More