
Jay Wolfe Toyota
Kansas City, MO
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Review Well done! Had my RAV 4 serviced and my Tacoma the entire frame replaced - good work. The truck looks like New from underneath. Thanks to the servic Well done! Had my RAV 4 serviced and my Tacoma the entire frame replaced - good work. The truck looks like New from underneath. Thanks to the service department. More
Professional and Fast John was very professional and pleasant to work with. He gave us an estimate for the work and when they were running a bit late he called to notify u John was very professional and pleasant to work with. He gave us an estimate for the work and when they were running a bit late he called to notify us. More
Fast, Friendly and Free My first scheduled service appointment on my new Toyota was a very pleasant experience. Made my appointment on line a couple of weeks in advance which My first scheduled service appointment on my new Toyota was a very pleasant experience. Made my appointment on line a couple of weeks in advance which was really simple. I arrived at my scheduled appointment at a squeaky clean facility, was greeted nicely and a few minutes later I was in the dealership service lounge with a complimentary coffee and snack bar staffed by a real person. Comfortable seats, multiple TVs and a variety of seating - couches, work station seating, lounge seating and even a fireplace. I did not have much time to enjoy it as my service was completed in about 30 minutes and since I bought a new Toyota it was free. Best dealership service experience EVER! More
Great purchase experience! New car purchases are almost a dreaded event. This one was relatively quick and painless. Employees were informative and straightforward. Since thi New car purchases are almost a dreaded event. This one was relatively quick and painless. Employees were informative and straightforward. Since this was a cash transaction with trade-in, the finance portion could have been a bit quicker but overall very efficient compared to experiences with other dealerships. More
Very friendly and comfortable but bring a book Everyone is very friendly and the lounge is very comfortable. However, I got a tire rotation and an alignment and I was there for an hour and half. Everyone is very friendly and the lounge is very comfortable. However, I got a tire rotation and an alignment and I was there for an hour and half. I even scheduled an appointment. Too long for something so straightforward. Every time I go in for an oil change and/or tire rotation it is a minimum one hour appointment. Seems excessive. More
Excellent experience As has been the case in each of my visits, the staff was professional and work done was quick with an excellent result. Thanks so much for restoring As has been the case in each of my visits, the staff was professional and work done was quick with an excellent result. Thanks so much for restoring my faith in excellent customer service. More
Impressive My service provider was wonderful. He was personable and engaging. I couldn't believe the waiting area.....serving food and drinks....wow. Service My service provider was wonderful. He was personable and engaging. I couldn't believe the waiting area.....serving food and drinks....wow. Service did not take as long as anticipated...that is always a win. More
Pleasant Experience I worked with Jeremy and he worked his butt off in order to get me approved for a CPO Tacoma i would come back there and work with him again. The faci I worked with Jeremy and he worked his butt off in order to get me approved for a CPO Tacoma i would come back there and work with him again. The facility was always clean and smelled fresh, also they have a nice lounge to weight in while administration does their part. More
Awesome experience as always I have bought my last six or seven Toyota's from the dealership mainly due to the way I am treated every time i come in. Moe Zatar and Mike M are alwa I have bought my last six or seven Toyota's from the dealership mainly due to the way I am treated every time i come in. Moe Zatar and Mike M are always eager to assist me and take the time to make sure that they deliver on my expectations. Can't thank them enough for making the buying process hassle free, timely and enjoyable! More
Maintenance Service Friendly and fair. Arrived without an appointment and was in and out in 2 hours. Because it was during my lunch time, I had a delicious panini and c Friendly and fair. Arrived without an appointment and was in and out in 2 hours. Because it was during my lunch time, I had a delicious panini and chips along with soft drink as I used the free wi-fi with my computer to begin a project for work. (The meal and drink are free.) More