
Jay Wolfe Toyota
Kansas City, MO
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Great people to work with Ed was very patient while I decided exactly what I wanted on my new Highlander. He didn't pressure me to take something I didn't want. Ed was very patient while I decided exactly what I wanted on my new Highlander. He didn't pressure me to take something I didn't want. More
Good service Closest dealership to Ft Leavenworth. Service staff was friendly and professional. I wish the wait was a little shorter though. Appointment times s Closest dealership to Ft Leavenworth. Service staff was friendly and professional. I wish the wait was a little shorter though. Appointment times should mean the service is ready to work on your vehicle at that time. Otherwise a good experience. I especially like the free car wash. More
Give TonyToy a Pay Raise. He does a good job. Tony is very considerate and thoughtful Jeremy was also very helpful. So was Molly, the doughnut girl. I don't remember anyone else. Again, Tony Tony is very considerate and thoughtful Jeremy was also very helpful. So was Molly, the doughnut girl. I don't remember anyone else. Again, Tony did a good job. More
Scheduled drive train service & oil change Great service as always. They take very good care of me and my Tacoma. Wouldn't go anywhere else. They have always been great too deal with. Tony Toy Great service as always. They take very good care of me and my Tacoma. Wouldn't go anywhere else. They have always been great too deal with. Tony Toy is great to work with. More
Reliable and efficient service I appreciate that you can pull into a clean service center, get checked in and know that services are completed efficiently while enjoying the offerin I appreciate that you can pull into a clean service center, get checked in and know that services are completed efficiently while enjoying the offerings of the lounge. Best service center I've experienced. More
Oil change Great service even had lunch while we waited thanks John Juarez for the great service and to Jay Wolfe for the customer lounge and food Great service even had lunch while we waited thanks John Juarez for the great service and to Jay Wolfe for the customer lounge and food More
Timely and thorough I arrived 5 minutes before appointment, they got me right in and returned vehicle earlier than promised. Extremely professional staff focused on custo I arrived 5 minutes before appointment, they got me right in and returned vehicle earlier than promised. Extremely professional staff focused on customer service and quality work. More
Oil change 11/6 Our RAV4 needed an oil change and tire rotation. We brought the vehicle on. I was taken care of immediately. The car was ready at the time that I requ Our RAV4 needed an oil change and tire rotation. We brought the vehicle on. I was taken care of immediately. The car was ready at the time that I requested. More
Oil change and tires rotated Quick service, well done. Only one issue. Some oil stains on my floor mat when I got the car back. Otherwise very good. Very polite. Quick service, well done. Only one issue. Some oil stains on my floor mat when I got the car back. Otherwise very good. Very polite. More
Great Service Experience My new Highlander was due for 10,000 mile oil change, rotate tires, etc. prompt appointment, Gabe was courteous and caring, answered my questions, and My new Highlander was due for 10,000 mile oil change, rotate tires, etc. prompt appointment, Gabe was courteous and caring, answered my questions, and detailed to note my concerns on the shop ticket regarding aluminum wheel and lug scratches during tire rotation. Servicing was prompt allowing me to look at the new Camry and visit the hospitality bar. Shop was wonderful--no wheel marring, no oily hand prints, no petroleum smells in car, and no cigarette smells either. All these have been experienced at other dealerships. Very impressive service visit. Tremendous customer oriented culture in entire dealership. More