
Jay Wolfe Toyota
Kansas City, MO
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Busnesslike,No Pressure,professional New Car BuyingExpeience First, We have been avid Toyota customers and were satisfied with the experiences we have had with another Toyota dealer, but the 2017 car selection w First, We have been avid Toyota customers and were satisfied with the experiences we have had with another Toyota dealer, but the 2017 car selection was greater at Wolfe Toyota and other dealers. Secondly, we came to Wolfe based on the new car buying experience at Wolf by our good friends and neighbors. We approached an Associate Kelly Buckert and was impressed at his interpersonal skills used to fond out our desires and guide us to examples of cars we had in mind. Was not met with trying to sell something but rather trying to meet our needs and answering our questions. Once we selected our car familiarize us with its features and continued through the purchase procedures. The entire process went smoothly and will garner our recommendation to our circle of friends when searching for an automobile. Thanks, Stan & Mary Ellen Cherrie More
Excellent I came in to look at a particular vehicle that you had on your lot. Instead of "pushing it" Ed continued to listen to what the ideal vehicle would be. I came in to look at a particular vehicle that you had on your lot. Instead of "pushing it" Ed continued to listen to what the ideal vehicle would be. He not only showed us other vehicles on the lot but he ended up finding the perfect car on a lot in Illinois. I was really impressed that he had patience to make sure we got what we wanted. Excellent experience. I would buy again from Jay Wolfe and Ed. Mike Corless More
Great experience! Ed McFadden did an awesome job helping us find the car we wanted and at good price! We have already referred our son to him. Thanks Ed! Niki and Mi Ed McFadden did an awesome job helping us find the car we wanted and at good price! We have already referred our son to him. Thanks Ed! Niki and Mitch Simons More
The best Toyota dealer in the KC metro area! Jay Wolfe always gives an amazing experience. The entire service staff is top notch. Fadil and Quentin are awesome sales people with their customers b Jay Wolfe always gives an amazing experience. The entire service staff is top notch. Fadil and Quentin are awesome sales people with their customers best interest at heart. We will continue to come to Jay Wolfe for our service, and continue to work with Fadil when we look for new cars! More
Satisfying and Successful This was our fourth vehicle purchase with Michael Margolin. He is knowledgeable and really works to find the best fit for us. Everyone we encounter This was our fourth vehicle purchase with Michael Margolin. He is knowledgeable and really works to find the best fit for us. Everyone we encounter at Jay Wolfe is eager to help and always friendly. More
Impressed! I don't do high pressure sales. I want information and assistance but don't want to be bothered with overkill on the upsales. Some is okay. It is sale I don't do high pressure sales. I want information and assistance but don't want to be bothered with overkill on the upsales. Some is okay. It is sales after all. Kenny did not try that with me. We bought two vehicles and he was helpful through the entire process. Even tolerated my attempts to get a little more right to the very end. After our decisions were made he kicked into high gear to get our vehicles fueled, cleaned, and ready to drive off. Buying a car is not all roses. Buying two is less so. But it ended great with all the work he did to get our cars ready for their maiden voyages off the lot. Respectful balance of being a salesman for the dealership and ending with happy customers. More
Pleasant buying experience This was my first new car purchase in 17 years as I had been driving company cars. (My last new car was a 2000 Toyota Solara from Jay Wolfe. I did n This was my first new car purchase in 17 years as I had been driving company cars. (My last new car was a 2000 Toyota Solara from Jay Wolfe. I did not even consider anything but a Toyota or any other dealer but Jay Wolfe.) On my first visit, I was just planning to look but was given such a great deal that I ended up buying. The car I wanted was not available in the KC area but was driven in from about 250 miles away. And when it came in, it did not have all of the equipment as the one we had used to make the deal. Michael and Moe had these added on at no charge to me! When I picked up the car last week, Michael took the time to go over all of the features and set ups with me. More
Great service team Just in for a 60k service check on 4-runner. Service was friendly and job was done well. I'll be back for my next service. Just in for a 60k service check on 4-runner. Service was friendly and job was done well. I'll be back for my next service. More
In and out I had a 10:00 appointment and was finished before 11:00, plus got a car wash! This service was under warranty, so there was no charge. I had a 10:00 appointment and was finished before 11:00, plus got a car wash! This service was under warranty, so there was no charge. More
Servie Plua The service group had my vehicle ready as requested, and assisted us with the removable seat mechanism. The IRL service writer (Dave) pointed out s The service group had my vehicle ready as requested, and assisted us with the removable seat mechanism. The IRL service writer (Dave) pointed out some issues that the phone-based scheduler missed. More