
Jay Wolfe Toyota
Kansas City, MO
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Good service Fast service. The service advisor was very pleasant. When the service work was completed Scott located me in the showroom and let me know my vehicles Fast service. The service advisor was very pleasant. When the service work was completed Scott located me in the showroom and let me know my vehicles service had been completed. More
Excellent Customer Service As always the service staff does an excellent job of explaining what is found and repairs needed. There is no pressure to perform the repairs. The sta As always the service staff does an excellent job of explaining what is found and repairs needed. There is no pressure to perform the repairs. The staff inspires trust and are very professional but friendly. More
Nice folks at JWT I've used JWT for my car service since I bought my Prius 5 years ago. Although no one (including me) likes spending money on repairs, sometimes you I've used JWT for my car service since I bought my Prius 5 years ago. Although no one (including me) likes spending money on repairs, sometimes you just have to. My car was done when they said it would be, it cost what they said it would, and I got coffee and treats while I waited. Most importantly, the people at this dealership are always so pleasant and friendly. I know that's not a big deal, but it seems that finding that quality anywhere anymore is rare. I would recommend these folks to others needing such a service. More
Friendly customer service I experienced friendly and helpful customer service on my last visit with Jay Wolfe Toyota. Lounge is comfortable and the wait time was reasonable. Th I experienced friendly and helpful customer service on my last visit with Jay Wolfe Toyota. Lounge is comfortable and the wait time was reasonable. Thank you. More
Timely, friendly Very helpful friendly service, professional and willing to help us make a decision. Didn't feel pressured to buy something we didn't want. Very good s Very helpful friendly service, professional and willing to help us make a decision. Didn't feel pressured to buy something we didn't want. Very good service, thanks Jeff. More
Ed is a keeper! I got such great service! From the minute I indicated interest online to the moment I drove off the lot! Attentive, timely, flexible, understanding I got such great service! From the minute I indicated interest online to the moment I drove off the lot! Attentive, timely, flexible, understanding are just a few words I would use to describe! I am 45 minutes away and would use them again in a second!! More
10,000 mile service Everyone was very friendly. Jason was super easy to work with. Waiting area is great. Big clean area with food and drinks. Everybody seemed to be w Everyone was very friendly. Jason was super easy to work with. Waiting area is great. Big clean area with food and drinks. Everybody seemed to be working in sync. More
The waiting area is nice I was there several hours waiting while several things were done with my car. The waiting area was pleasant and the complementary food and drink help I was there several hours waiting while several things were done with my car. The waiting area was pleasant and the complementary food and drink helped make the wait go faster. More
Tony Toy is soooo appreciated! I planned to leave town for s seven hour drive. The day before I was to leave I became afraid of my car because of symptoms I'd been noting. I stoppe I planned to leave town for s seven hour drive. The day before I was to leave I became afraid of my car because of symptoms I'd been noting. I stopped in to see my trusted service people. Tony listened. Understood my distress. Got me in. Put me safely and confidently on the road! He is so appreciated! More
Great service Fast service with great amenities for customers. I drive out of my way to come to this dealership. I will always come back because of the people tha Fast service with great amenities for customers. I drive out of my way to come to this dealership. I will always come back because of the people that work there. More