
Jay Wolfe Toyota
Kansas City, MO
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Great customer service! I have always known Toyota as a great long lasting vehicle. I knew what I was looking for in a vehicle. Mr. Birch helped me find the one that fit my I have always known Toyota as a great long lasting vehicle. I knew what I was looking for in a vehicle. Mr. Birch helped me find the one that fit my personality and expectations perfectly at the price that met my budget. Thank you so much for making it a great experience! More
Great experience, very fast Quick service, very helpful. My vehicle was serviced in about an hour and I wasn't expecting it until I planned to come back later in the afternoon. Quick service, very helpful. My vehicle was serviced in about an hour and I wasn't expecting it until I planned to come back later in the afternoon. More
Tony is Terrific! How does Tony Toy always know my name?! I'm impressed. And he is soooooo friendly and helpful. In fact, ALL the service employees are that way. I How does Tony Toy always know my name?! I'm impressed. And he is soooooo friendly and helpful. In fact, ALL the service employees are that way. I really love my relationship with Jay Wolfe Toyota and, especially, the service department. More
regular oil change Could go anywhere for this service, I like dealing with John. He is always friendly and helpful, from setting up the time to completing the job. Could go anywhere for this service, I like dealing with John. He is always friendly and helpful, from setting up the time to completing the job. More
Personalized care Service with John has always been excellent - the department overall is great. I value their professional opinions regarding my vehicle and only recei Service with John has always been excellent - the department overall is great. I value their professional opinions regarding my vehicle and only receive service at this dealership. More
Purchase of 2017 4 Runner Following initial negotiation of requirements and pricing, the process was efficient and pleasant. The vehicle was delivered at closing in showroom c Following initial negotiation of requirements and pricing, the process was efficient and pleasant. The vehicle was delivered at closing in showroom condition and sales person took extra time to review the many control operations. More
Success The service department has always been the best department in this dealership. Service is always performed well but usually not on time. This visit al The service department has always been the best department in this dealership. Service is always performed well but usually not on time. This visit all was fixed correctly but also on time. Great job! I also appreciate that a sales person did not stalk me this time while my car was being repaired. This approach may work for some but it will cause my wife and I to seek another dealership when purchasing a new vehicle. More
Very pleasant experience at the Service Center Nice greeting and assistance from the Service Coordinator. Customer waiting are is nice, clean, and welcoming. The associate working there was pleas Nice greeting and assistance from the Service Coordinator. Customer waiting are is nice, clean, and welcoming. The associate working there was pleasant and service oriented. Coffee and a donut tasted great! Service was timely as promised. Good communication with the Service Coordinator to answer a question related to the service provided on my vehicle. I could go to dealerships closer to my residence but I go out of my way to have it serviced at Jay Wolfe Toyota where I bought my Toyota Prius. I won't go anywere else? More
Helpful Sales Staff; Unprofessional Finance Staff Kerry Holyoak was very friendly and helpful through the entire process. The initial finance person we had was awful--trying to rush through the forms Kerry Holyoak was very friendly and helpful through the entire process. The initial finance person we had was awful--trying to rush through the forms and condescending when we asked questions. Luckily we had to come back and when we did we worked with Trinidad, who was helpful in the whole process. He was friendly and made sure all of our questions were answered quickly. More
Very friendly and accommodating Great customer service and a clean and modern dealership. I enjoyed the large selection of cars to choose from. I would buy from you again. Great customer service and a clean and modern dealership. I enjoyed the large selection of cars to choose from. I would buy from you again. More