
Jay Wolfe Toyota
Kansas City, MO
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Easy and Convenient The staff at Jay Wolfe are pleasant and helpful and the free wifi and snacks in the lounge make the wait more pleasant. Free maintenance is great. The staff at Jay Wolfe are pleasant and helpful and the free wifi and snacks in the lounge make the wait more pleasant. Free maintenance is great. More
Awesome The service is perfect. The price is what really bothers me. The labor is very expensive and parts they charge a lot as well but staff are opposite to The service is perfect. The price is what really bothers me. The labor is very expensive and parts they charge a lot as well but staff are opposite to those pricing, helpful, respectful and sometimes word can't express it. Thank all. More
Tony is amazing and the service always is top notice It is never fun to have your car worked on given it is an expense that is never what you really want to spend your money on. However Tony walks me thr It is never fun to have your car worked on given it is an expense that is never what you really want to spend your money on. However Tony walks me through the needs and breaks them into the must do and the need to do every time. This helps me have a car running well and if I can wait a month or two for the "will need to get done soon" items and not break the bank every time. We bought the car there and the only people to work on the car since driving it off the lot in 2006 has been the Jay Wolfe Service center. That should speak volumes about my trust and satisfaction with this crew. More
New car Overall a great experience! Very customer friendly, finance process was quick and painless, nice facility! We love our new Highlander! Thank you! We w Overall a great experience! Very customer friendly, finance process was quick and painless, nice facility! We love our new Highlander! Thank you! We will certainly recommend your dealership to our friends! More
Always Curtious Randy was able to extend my coverage on some of the work done on my car although my 5 year coverage had ended a few months before. I appreciated the g Randy was able to extend my coverage on some of the work done on my car although my 5 year coverage had ended a few months before. I appreciated the general inspection that indicated that my car battery was about to quit. I was saved being stranded out on the road somewhere. More
Inspection My vehicle inspection was completed in a very timely manner. I appreciate that! Thanks Randy, you were very polite and informed me that my brakes My vehicle inspection was completed in a very timely manner. I appreciate that! Thanks Randy, you were very polite and informed me that my brakes will soon need to be serviced. More
Great He was he was courteous and friendly enjoy the experience and my Toyota dealership . Would can back and tell other about the service I got. He was he was courteous and friendly enjoy the experience and my Toyota dealership . Would can back and tell other about the service I got. More
Great service Scott the service rep went out of his way to help me and my wife out with all of our pricing options to get the car fixed. Even though we were not abl Scott the service rep went out of his way to help me and my wife out with all of our pricing options to get the car fixed. Even though we were not able to afford it at this point we will go back because of his great service. More
Good service but I was there longer than usual I was in for my first oil change/ service 10k miles. Appt was 10:45 and I was there almost 2 hrs. Everyone in waiting room when I arrived had come a I was in for my first oil change/ service 10k miles. Appt was 10:45 and I was there almost 2 hrs. Everyone in waiting room when I arrived had come and gone plus some who came later. Service rep apologized for my long wait--I'm not sure what the problem was as this hasn't happened before. I've been going there since 2004. I get good service there. More
Always Great Service This dealership is the best. Actually the service team, and the service area are very accommodating and make taking your car in for service almost en This dealership is the best. Actually the service team, and the service area are very accommodating and make taking your car in for service almost enjoyable. Having the very nice lady serving snacks is awesome. Hot macadamia nut cookies, are you serious? Oh, and the car is always fixed!! More