
Jay Wolfe Toyota
Kansas City, MO
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Excellent customer service as always! It's rare to find a dealership where you can pull into the service bay and most, if not all, the customer service associates know your name. It is al It's rare to find a dealership where you can pull into the service bay and most, if not all, the customer service associates know your name. It is always a joy to come to the dealership to see Randy, Tony, and Gabe regardless of what I need to have done to my vehicle. They are honest regarding the evaluation of my car and always go out of their way to get me the best deal and are always friendly! More
Service/Sales Service was A1 personal very knowledgeable and took care of me No. problem at all Sales on the other hand the whole time I was there not one person Service was A1 personal very knowledgeable and took care of me No. problem at all Sales on the other hand the whole time I was there not one person even said hello even though I was looking at the new 2017 and was impressed with the new prime and would like to have someone show it to me But I did not feel that the people in the showroom was interested in talking to me Oh well win some and lose some More
Listened and responded Issues with a prior service call. Items were taken care of correctly on this service call. I was listened to by Jason and he responded accordingly. Issues with a prior service call. Items were taken care of correctly on this service call. I was listened to by Jason and he responded accordingly. More
AMAZING service!! We are Jay Wolfe customers for life! Our van was part of a recall and from start to finish, Jay Wolfe was ready to assist, help, and care for our family and van. The service was impeccab Our van was part of a recall and from start to finish, Jay Wolfe was ready to assist, help, and care for our family and van. The service was impeccable, timely, and thoughtful. We own 3 Toyota vehicles and are Jay Wolfe customers for life because we know they will stand by their vehicles and make service a real priority. Jay Wolfe - Thanks for taking care of our family, it truly means a lot and is hard to find today. Greatly appreciate everything and we are sharing the experience with everyone. Davis Family More
oil change service I really like this company a lot because the service was good. I would recommend this to anyone who would like to go there. The employee were really n I really like this company a lot because the service was good. I would recommend this to anyone who would like to go there. The employee were really nice too. More
Quick service on oil change Zach was very courteous and ensured my oil change was performed as quickly as possible as I waited for the service to be completed. He also explained Zach was very courteous and ensured my oil change was performed as quickly as possible as I waited for the service to be completed. He also explained upcoming recommended maintenance that would be required in the next 15,000 miles and provided a rough estimate on what the service would cost which will allow me to include this in my budgeting. I had a coupon that was sent via email by Toyota for the oil change, so the price was extremely reasonable. More
Great experience because of such a helpful salesperson. Just wanted to say we visited Rolling Hills Toyota in Saint Joseph Mo. and were treated badly. Calls were not returned and sales staff were rude. We d Just wanted to say we visited Rolling Hills Toyota in Saint Joseph Mo. and were treated badly. Calls were not returned and sales staff were rude. We decided to visit Jay Wolfe and were pleasantly surprised. Our salesperson Jessica Velasco was friendly, helpful, funny and overall super nice. She also was very professional and showed my wife everything in detail about the vehicle. She is the main reason we purchased the car at that location. I just cant say enough good thing about her and if more salespeople were like her a lot more vehicles would be sold. We were not overly happy with the finance people because of how things were explained to me but Jessica kept us at ease and we decided to buy and definitely will be recommending this dealership to all of our friends. More
Routine maintenance Service visit Awesome experience. So professional, I was in and out in no time at all. Very much enjoy visiting this dealership for any reason. Come hungry, they'll Awesome experience. So professional, I was in and out in no time at all. Very much enjoy visiting this dealership for any reason. Come hungry, they'll feed you! More
15,000 mile check up Service great friendly knowledgeable funny rep it was a very busy morning but great service and car wash a plus nice clean eating area with free f Service great friendly knowledgeable funny rep it was a very busy morning but great service and car wash a plus nice clean eating area with free food More
Great service!! Both Jessica and the guy who helped me were great! I don't remember the guy's name! I really appreciate all the knowledge she possesses! Both Jessica and the guy who helped me were great! I don't remember the guy's name! I really appreciate all the knowledge she possesses! More