
Jay Wolfe Toyota
Kansas City, MO
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Good service but long wait For just an oil change and tire rotation, I waited 2 hours, which seemed overly long for me. Otherwise, it was good service as usual. For just an oil change and tire rotation, I waited 2 hours, which seemed overly long for me. Otherwise, it was good service as usual. More
My experience was awesome. Tony was GREAT! I had my tires rotated & brought my car back because I had a vibration in the front end that wasn't there before. Tony was concerned Tony was GREAT! I had my tires rotated & brought my car back because I had a vibration in the front end that wasn't there before. Tony was concerned & got it right back in to check everything. Come to find out, it wasn't anything the service dept. had done but build up of dirt/mud on the tires from our roads. Never the less, Tony was on top of it & did a great job having it figured out. Thanks TONY! I appreciate YOU! :) More
Consistent Quality Jay Wolfe has been my "go to" dealership for well over 2 decades. From sales to service I have always been more than pleased, whether looking for a ne Jay Wolfe has been my "go to" dealership for well over 2 decades. From sales to service I have always been more than pleased, whether looking for a new Toyota or service for my existing vehicle. More
An excellent experience, as always. This was an excellent visit. I met John on this visit and he was very helpful and pleasant to work with. My vehicle repairs were completed much quic This was an excellent visit. I met John on this visit and he was very helpful and pleasant to work with. My vehicle repairs were completed much quicker than expected and the overall experience was positive. Thank you Jay Wolfe for another positive experience when dealing with vehicle servicing. More
Service check-up on our great 10-year-old Prius We were greeted by John Juarez in a friendly & courteous manner. His professionalism was impeccable as always. However, in addition to his thorough We were greeted by John Juarez in a friendly & courteous manner. His professionalism was impeccable as always. However, in addition to his thorough explanation of everything, he has a marvelous sense of humor which we treasure. The service area was neat and tidy. The waiting area was excellent, as was the lunch. We very much appreciate your work ethic, your keen capabilities and your many kindnesses. More
Oil change, Coolant fluid change, rear brakes Service was changed to fit our schedule. It was carried out promptly. When there was rear brake safety issue pointed out, we were given the opportun Service was changed to fit our schedule. It was carried out promptly. When there was rear brake safety issue pointed out, we were given the opportunity to include it in that service visit. All repair items were addressed to our satisfaction. More
Efficient I appreciated not getting a hard sell on additional services. The lounge area is pleasant, and set up nicely to either rest or work. It is also nice I appreciated not getting a hard sell on additional services. The lounge area is pleasant, and set up nicely to either rest or work. It is also nice to have access to a nice, clean bathroom! More
2017 TOYOTA TUNDRA ALWAYS GREAT SERVICE, GREAT COFFEE GREAT SNACKS. SUCH A FANTASTI IDEA.. LOVE GOING TO TOYOTA. WE BUY ALL OUR TOYOTAS FROM JAY WOLFE TOYAOTA. AUSTIN ALWAYS GREAT SERVICE, GREAT COFFEE GREAT SNACKS. SUCH A FANTASTI IDEA.. LOVE GOING TO TOYOTA. WE BUY ALL OUR TOYOTAS FROM JAY WOLFE TOYAOTA. AUSTIN WAS OUR SALESMAN. THANKS TOYOTA WE LOVE OUR TRUCK More
very accommodating and friendly perfect except I had to wait over 2 hours. The food bar is a nice plus. they really know how to take care of us. I don't like the fact that the 2 g perfect except I had to wait over 2 hours. The food bar is a nice plus. they really know how to take care of us. I don't like the fact that the 2 girls try to sell you a new car while waiting. More
Always treated like I own the place Great people that always treat you with respect. Quality work from the tech's. No one tries to pressure you into anything. Great waiting area. Great people that always treat you with respect. Quality work from the tech's. No one tries to pressure you into anything. Great waiting area. More