Jay Wolfe Toyota
Kansas City, MO
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Efficient Always fast and courteous. They never try to sale you or upgrade you for a service not needed. They also let you know what to expect at your next se Always fast and courteous. They never try to sale you or upgrade you for a service not needed. They also let you know what to expect at your next service. Always a great experience. More
Very helpful Jason went out of his way to explain the service needs of my vehicle and even drove me to work when I missed the shuttle Jason went out of his way to explain the service needs of my vehicle and even drove me to work when I missed the shuttle More
Great Experience Everyone was fantastic to work with. I love my new car!! The service department always does a great job. I have bought 4 vehicles and love Toyota. Everyone was fantastic to work with. I love my new car!! The service department always does a great job. I have bought 4 vehicles and love Toyota. More
Best Ever Randy took the car in for service as soon as we arrived for our appointment. Randy went over what needed to be done, explained why it needed done and Randy took the car in for service as soon as we arrived for our appointment. Randy went over what needed to be done, explained why it needed done and what the cost would be, perfect. The waiting area/lounge has got to be the best of any dealership, awesome. More
Bought new car Same as other car dealers- nice clean dealership and liked the free lounge. Might consider offering cocktails in there. Really the experience was abou Same as other car dealers- nice clean dealership and liked the free lounge. Might consider offering cocktails in there. Really the experience was about the same as other dealerships. Haggle and then buy More
Made sure I was informed Jason went out of his way to assure that I was aware of the status of the components on my car. He helped me decide on the service needed and kept me Jason went out of his way to assure that I was aware of the status of the components on my car. He helped me decide on the service needed and kept me informed on what was going on. More
Bought another Highlander Jessica was my first contact regarding the purchasing of a new Highlander. She was professional, intelligent, engaging, and answered all clarified a Jessica was my first contact regarding the purchasing of a new Highlander. She was professional, intelligent, engaging, and answered all clarified all questions regarding the purchase. She made the process easy and has followed up to answer any further questions. More
Pleased with the result The work was assessed in an earlier visit, the repair amount quoted and negotiated by Randy, he and Gabe coordinated the drop-off to accommodate a sch The work was assessed in an earlier visit, the repair amount quoted and negotiated by Randy, he and Gabe coordinated the drop-off to accommodate a scheduled trip I had out of town, the vehicle was repaired while I was gone, it was ready when I returned, and the repair was done properly. More
Great place to do business My wife and I were very pleased with every aspect of our purchases--a new Highlander and Tacoma Limited. Whether Jessica in sales, Dustin in finance, My wife and I were very pleased with every aspect of our purchases--a new Highlander and Tacoma Limited. Whether Jessica in sales, Dustin in finance, or Joe of management, all were very professional and willing to do the little extras that make for a great experience. More
Excellent service The service representative got me in quick, gave me a run down of what I needed to do next, and my wait was not more than what was expected. This is w The service representative got me in quick, gave me a run down of what I needed to do next, and my wait was not more than what was expected. This is why I keep coming back for all my service needs. More






