
Jay Wolfe Toyota
Kansas City, MO

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So easy Always on time, always so friendly, always so helpful with answering questions. AND! the wonderful waiting area doesn't hurt either. Drinks, food, f Always on time, always so friendly, always so helpful with answering questions. AND! the wonderful waiting area doesn't hurt either. Drinks, food, fruit and always candy. More
15 K miles checkup. I actually have fun when in for service at Jay's Service Dept. The service personnel are great to get along with and they take time to explain in det I actually have fun when in for service at Jay's Service Dept. The service personnel are great to get along with and they take time to explain in detail of actions taken. More
Road-worthiness checkup I took my Prius in to be checked out since I'm driving to South Carolina soon. Although it took 2 1/2 hours and cost me almost $400, I trust I won't I took my Prius in to be checked out since I'm driving to South Carolina soon. Although it took 2 1/2 hours and cost me almost $400, I trust I won't have a breakdown on the road. That was the purpose of the checkup. Even though I had to wait a long time I was comfortable reading a book I had taken with me and the Royals game on the TV right in front of me. More
Consistently 5 Stars!! Here I am again, giving a 5 star rating to their superior customer service for both me and my vehicle. Nice personnel, clean waiting area, amenities Here I am again, giving a 5 star rating to their superior customer service for both me and my vehicle. Nice personnel, clean waiting area, amenities galore, fast service,,, what else could you ask for? OH YEAH, you make an appt, they get you right in and the work is done in the time frame they quoted. More
Out of town I was kept well advised. I had to buy a new tire because they were unable to fix the punctured one and was not charged for the labor. I was kept well advised. I had to buy a new tire because they were unable to fix the punctured one and was not charged for the labor. More
Tire repair Very fast and friendly service> As always!! Don't have anything else to say.I will pick the minimum that will be said!!! That is all. Very fast and friendly service> As always!! Don't have anything else to say.I will pick the minimum that will be said!!! That is all. More
Excellent Service! Aside from the stellar auto service provided, the waiting area and the patrons there are very accommodating. I would highly recommend Jay Wolfe Toyota Aside from the stellar auto service provided, the waiting area and the patrons there are very accommodating. I would highly recommend Jay Wolfe Toyota for their excellence in customer service and appreciation More
Amazing, very helpful and knowledgeable I went there to pick up a CPO car and was impressed by the comprehensive warranty they provide together with 7 years of drive train warranty it was a I went there to pick up a CPO car and was impressed by the comprehensive warranty they provide together with 7 years of drive train warranty it was a steal. I compared to other Toyota dealers around the town and these guys had the best price, although I would have loved a little wiggle on the MSPR but it was still a good deal. Had no issues with financing the car even though I have never personally financed anything before. They take you through every tiny detail and offer more options at the end if you chose to add more to your vehicle. Happy shopping. More
Fabulous experience from beginning to end! Wow! I cannot say enough good words about this experience. Took my car in to get a new airbag because of a recall. The check-in was easy, after w Wow! I cannot say enough good words about this experience. Took my car in to get a new airbag because of a recall. The check-in was easy, after which I was courteously escorted to the lounge. The lounge is a total delight in itself.....two big screen TVs tuned to the Home Improvement channel (thankfully NO news!), very seating areas with choices of sofas and chairs, high- or low-top tables. And, to top it all off, they had a countered, staffed lunch counter serving COMPLIMENTARY sandwiches, cookies, chips, snacks and drinks. The service to my car was speedier than expected and they washed my car just for good measure!! Absolutely the best!!! More
Positive Experience I always appreciate how helpful and friendly they are and they good at explaining what and why services need to be completed. Also, the lobby waiting I always appreciate how helpful and friendly they are and they good at explaining what and why services need to be completed. Also, the lobby waiting area is so clean and comfortable. More