
Jay Wolfe Toyota
Kansas City, MO

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Pleasant purchase This was our first car purchase on line. We were skeptical but Jessica and Olivia were extremely helpful. The car was more than we expected, and Jessi This was our first car purchase on line. We were skeptical but Jessica and Olivia were extremely helpful. The car was more than we expected, and Jessica really helped a lot explaining how to operate all the controls we were not familiar with. We are also pleased Jessica called today to check on us. Thank you so much. Donny & Karen McGlasson More
Routine service Tony was friendly, cheerful, and helpful. The kids play area and snack bar are great to help pass time while my vehicle is being serviced. I can bri Tony was friendly, cheerful, and helpful. The kids play area and snack bar are great to help pass time while my vehicle is being serviced. I can bring my kids with me while running errands on a Saturday afternoon. More
Great Service Another great service visit for my Highlander with 240,000 miles. The Service employees are professional, efficient, and of course friendly. They on Another great service visit for my Highlander with 240,000 miles. The Service employees are professional, efficient, and of course friendly. They only service what is needed, and get me back on the road quickly. More
Outstanding The service and friendliness at Jay Wolf Toyota is just amazing. Even my 10 year old son loves coming with me for all our service appointments. My s The service and friendliness at Jay Wolf Toyota is just amazing. Even my 10 year old son loves coming with me for all our service appointments. My son especially enjoyed visiting with John Juarez about soccer. Just the time John took to interact with him is only 1 reason why I keep coming back. Thanks for everything!!! More
Reliable and Professional I've been having my Toyota vehicles serviced at Jay Wolfe for approximately 20 years. I have never been disappointed or had to return to have anythin I've been having my Toyota vehicles serviced at Jay Wolfe for approximately 20 years. I have never been disappointed or had to return to have anything corrected. They are always upfront about what they suggest but are not pushy or putting pressure or scare tactics on you. My vehicles have performed without any problems. I so appreciate their professionalism and care toward the customer. It's also nice to see Randy is still there after so many years. That, to me, is a good sign that it's a good place to be employed by. More
Thorough, efficient, and friendly Service and personnel (Tony Toy) were excellent. Had State inspection done and it was done efficiently. Waiting area and amenities are also excelle Service and personnel (Tony Toy) were excellent. Had State inspection done and it was done efficiently. Waiting area and amenities are also excellent. Happy customer! More
Jessica Rocks! I've had plenty of bad experiences with dealers and often find the "used car salesman" title to fit many times. Jessica at Jay Wolfe Toyota is a brea I've had plenty of bad experiences with dealers and often find the "used car salesman" title to fit many times. Jessica at Jay Wolfe Toyota is a breath of fresh air. She was so focused on getting me the vehicle I wanted with ALL the features that were important to me. She and her staff searched until they found exactly what I wanted. Once it arrived, she went over the entire vehicle with me from top to bottom. She smiles a lot, laughs a lot, has a ton of energy! She was an overall joy to work with. I believe Jessica is their biggest asset on their sales team. It's not because she's the most well-trained, it's because she is the best listener and the most genuine person I've ever met in the car industry. Thanks Jessica! You rock! More
Good experience. Very good service, as expected from a toyota dealership. Jason was avery nice and explained the findings very well. I ended up needing an allignment, Very good service, as expected from a toyota dealership. Jason was avery nice and explained the findings very well. I ended up needing an allignment, which I did purchased. More
Nice snacks I had to take my three children with me to test drive the car and then make the purchase. Open snack bar with lots of goodies kept the kids content wh I had to take my three children with me to test drive the car and then make the purchase. Open snack bar with lots of goodies kept the kids content while we worked on finalizing the deal! More
Short and sweet and drove away in a new truck. This is the third truck I have purchased from Jay Wolfe Toyota. I keep going back because of the sales people and the service I have received. Patri This is the third truck I have purchased from Jay Wolfe Toyota. I keep going back because of the sales people and the service I have received. Patrick Moore was the sales associate and I had a particular vehicle in mind. He showed me the truck and he told me the deal for my truck and the new one. I told him to put it through and he came back with the deal I could live with. While the truck was readied he sent me to Katie Wilson who completed the paper work in short order. Both are professional and know their jobs and make you feel comfortable and treated like family. This has always been consistent for the six years I have been shopping Jay Wolfe Toyota. All of this carries over to the service department who are all professional as well . The service is the best you can received and I have never had a complaint. The whole process is family orientated and quick. More