Jay Wolfe Toyota

Great Service Great service and a great service area for the customer. It is nice to have a place to sit and wait with internet access and refreshments. Great service and a great service area for the customer. It is nice to have a place to sit and wait with internet access and refreshments. More

Installed appliqué In and out very fast, great job had an appointment at noon they met me in the driveway and was out almost before my scheduled time. In and out very fast, great job had an appointment at noon they met me in the driveway and was out almost before my scheduled time. More

Good service, friendly staff While waiting for my service to complete, a sales person, Mark, offered to show me the new models. This was a low-pressure sales pitch, and he proved While waiting for my service to complete, a sales person, Mark, offered to show me the new models. This was a low-pressure sales pitch, and he proved knowledgeable and affable. He helped me review my options and weigh the decision on whether or not to get a new car. While I ultimately decided to hold off on this purchase, my experience definitely suggests that I will be buying a Toyota from Jay Wolfe. More

new vehicle purchase Jay Wolfe gave me a great initial price offer. No haggling over pricing, the buying experience was extremely easy. I went into service that morning Jay Wolfe gave me a great initial price offer. No haggling over pricing, the buying experience was extremely easy. I went into service that morning to get a vehicle inspection done and by the time it was completed i ended up buying a new vehicle. More

Great service department We have another make that we bought via a family member at another dealeship Your service is so much better thank you. It's made us realize your qua We have another make that we bought via a family member at another dealeship Your service is so much better thank you. It's made us realize your quality work and our trust that we have in your advisors we have grown a custom to. More

The ever hidden Great: they sent me a coupon for $20 off a brake job. Great: good mechanic noticed something not needing immediate but eventual attention. Great: Great: they sent me a coupon for $20 off a brake job. Great: good mechanic noticed something not needing immediate but eventual attention. Great: Rodney, the service center assistant manager was one of the most accurate and helpful reps I've had in several visits to this Toyota. (Last guy was good, too.) I own two Toyotas, and love them both. Not so great: a charge of $24.95 for "customer pay shop charge for repair order," which sounds to me like one of those car company euphemisms for something they have to do anyhow - like write up what the mechanic is going to do for you. Would a repair order not have been written anyhow? I would have protested, but Rodney was such a nice guy, it would have been embarrassing for him to have go through the contortions he would have had to do to explain a charge the company required him to impose anyhow. End result: $20 discount coupon because I'm such a great customer; then a $25 take-back because I'm such a stupid customer. $25 profit for having the computer do its thing. These automotive charades get just plain tiresome. Hence, three stars: only because of Rodney Fouchee and the Jay Wolfe mechanic, whose name I neglected to ask. (He and the mechanic should be on the list below.) Otherwise, maybe one star for company policy so cutely presuming I'm a moron. More

Very excellent. It was quick, efficient, excellent, and extremely well done. The end result was amazing. I will return at a later date, if I need more help. It was quick, efficient, excellent, and extremely well done. The end result was amazing. I will return at a later date, if I need more help. More

Excellent customer service! All employees were super helpful, friendly and respectful. Had a great waiting area complete with free beverages and snacks. My husband and I love o All employees were super helpful, friendly and respectful. Had a great waiting area complete with free beverages and snacks. My husband and I love our new car! My mom loved it so much, she bought one the next day! More

Good overall service My sales person and the finance manager were great! They were very friendly and easy to work with. The service team was very quick to get the addition My sales person and the finance manager were great! They were very friendly and easy to work with. The service team was very quick to get the additions added on to my new purchase. More

Good experience over all Was thee of oil change, Asked if they had time to do a transmission oil change , also change oil in transfer case. They said sure do you have the Was thee of oil change, Asked if they had time to do a transmission oil change , also change oil in transfer case. They said sure do you have the time now, so my husband and i were socked. And said of course we have the time. More