
Jay Wolfe Toyota
Kansas City, MO

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Best Car Buying Experience Ever My friend bought a new car at this dealership a few months ago. I was with her during the entire experience. I was so impressed with our salesman an My friend bought a new car at this dealership a few months ago. I was with her during the entire experience. I was so impressed with our salesman and the staff as well as the way we were treated by everyone that I went back a few days ago to buy a new car myself. This is my first Toyota. I did my homework and knew exactly what I wanted and how much I wanted to pay. I also visited other Toyota dealerships and they just did not provide the Jay Wolfe experience so I purchased my car there. I am really looking forward to continuing my relationship with Jay Wolfe and plan to take my car there for all of its service. The service part of the dealership is awesome also and a very unique and pleasant experience. More
Amazing Staff! Great communication! Everytime we are in we are treated like family. There is open communication about what is needed for service and extra care is given to making sure we Everytime we are in we are treated like family. There is open communication about what is needed for service and extra care is given to making sure we are safe. The atmosphere is nice and it is pleasurable waiting. You really go over-the-top with your customer service, Love the personal approach. More
As always-exceptional service! I seem to always get Gabriel as my service provider, and I am grateful for that! My lease is about to end, but I may buy a new car at Jay Wolfe, becau I seem to always get Gabriel as my service provider, and I am grateful for that! My lease is about to end, but I may buy a new car at Jay Wolfe, because I know the service is always so great. I appreciate Gabriel very much! More
Very Efficient and Friendly Very conscious of price point, with an efficient and friendly staff thereafter. Very good dealership to work with during the entire buying experience Very conscious of price point, with an efficient and friendly staff thereafter. Very good dealership to work with during the entire buying experience and customer focus during the process. More
quick and easy I called for an appointment, dropped my truck off, they called when it was done, and I picked it up. it was quick and easy. I called for an appointment, dropped my truck off, they called when it was done, and I picked it up. it was quick and easy. More
Great service As always, everyone is courteous, friendly, and helpful. Great service everyone. I would not consider taking my vehicle anywhere else. You have met m As always, everyone is courteous, friendly, and helpful. Great service everyone. I would not consider taking my vehicle anywhere else. You have met my expectations. Thank you More
Very satisfied. I had an issue with rattling and vibrating as various speeds. The service department was able to diagnose the problem and solve it with new tires. I had an issue with rattling and vibrating as various speeds. The service department was able to diagnose the problem and solve it with new tires. All is good. More
Friendly All the customer service personnel were very friendly. Lengthy wait but waiting area is comfortable. Enjoyed the fruit, coffee and snacks provided. W All the customer service personnel were very friendly. Lengthy wait but waiting area is comfortable. Enjoyed the fruit, coffee and snacks provided. Would prefer not to be sales pitched while I'm waiting for service in my car. More
Fast and friendly Very satisfied every time I go there people are friendly and helpful I would recommend this dealer service department to everyone very good with my se Very satisfied every time I go there people are friendly and helpful I would recommend this dealer service department to everyone very good with my service More
First 5k tire rotation on my new car! Awesome first experience. Everyone was exceptionally friendly and caring, and a young man screwed on a new front plate frame for me replacing a broke Awesome first experience. Everyone was exceptionally friendly and caring, and a young man screwed on a new front plate frame for me replacing a broken one. Thanks, Jay Wolfe!! P.S. I also enjoyed my grilled cheese and OJ dinner, thanks for Amy! More