Jay Wolfe Toyota

Brakes John was awesome! I though your frequent buy back program however is a joke! When I went over to sales to determine buy back estimate on my vehicle John was awesome! I though your frequent buy back program however is a joke! When I went over to sales to determine buy back estimate on my vehicle you could tell the sales manager had not even looked at it! Jessica was pleasant but the sales manager thought it was more important to visit with a co worker! Won't be purchasing a new ride from here! How is that for 25 words! john and Jessica were great but upper management did not finish! More

Great no-pressure experience! I new the Certified Pre-Owned vehicle I wanted to test drive and probably buy before arriving. I contacted the Internet group via the web site setting I new the Certified Pre-Owned vehicle I wanted to test drive and probably buy before arriving. I contacted the Internet group via the web site setting up the test drive. Travis/Olivia replied that I should ask for them when I arrived for my test drive. One very small negative was the young woman at the front desk was very apathetic, no greeting or smile. Although come to think of it, the other Toyota dealership we visited the same thing happened. Too much or too little to do makes them not-so-friendly? Dunno. Olivia from the Internet group came out to greet and sent us to wait for Kenny our assigned salesperson. He was great! Very informative and friendly, not high-pressure in anyway. I mentioned how we were once tricked at Carmax to wait an hour for them to find a better rate and then they came back to us and said Oh no guess we can't beat the rate you already have! Grrrrr! Kenny was very reassuring that it shouldn't be long when we had to go see the finance guy. And it wasn't. Of course the finance guy had to pressure me to get an extended warranty, but I just kept saying no about 4 times until he accepted it. Came back an hour later (needed a driver for my other car) and my new car was ready to go.!! The price I got was just 200 over the Internet price and it was for documentation (Honda charges you $400). The price matched Kelly Blue Book value I expected so very very Happy !!! More

Add on item with new vehicle purchase Previously I had something that needed checked with my 2013 Highlander which I purchased in St. Joseph, Mo. They were unable to assist me with additi Previously I had something that needed checked with my 2013 Highlander which I purchased in St. Joseph, Mo. They were unable to assist me with additional help. I sought out the next closest Toyota dealership. Spoke to one your service department members by phone and was able to take care of the issue & said to them, when I'm ready to trade I will certainly be back. So today I am driving a 2016 Highlander,purchased only 7 weeks ago. I cannot give enough Thanks to Randy Borgman and my salesman Fidel. More

Maintenance I always receive excellent service while here at Jay Wolfe Toyota. I will never go to another dealership to have my service done. :-) best hands down I always receive excellent service while here at Jay Wolfe Toyota. I will never go to another dealership to have my service done. :-) best hands down More

The BEST SERVICE on the PLANET I had an excellent experience at the Jay Wolfe service department on 4/1/2016. My technician Tony went ABOVE and BEYOND to ensure all of my needs were I had an excellent experience at the Jay Wolfe service department on 4/1/2016. My technician Tony went ABOVE and BEYOND to ensure all of my needs were met. Thank You Tony..and may BLESSINGS FOLLOW YOU and Your FAMILY...Kimberly~ More

Extremely happy Fadil helped find the right car for me. My first new car in eleven years. When I sat in a Camry I new it was the car for me. My Camry has all of the Fadil helped find the right car for me. My first new car in eleven years. When I sat in a Camry I new it was the car for me. My Camry has all of the safety features on it which I believe are really important. Fadil was patient and explained the features very well. Fadil is the best salesman I have ever worked with. More

easing my loss When my old Rav4 died unexpectedly, I was in shock, I truly felt like I had lost a family member. However I knew where to go. The place where my fami When my old Rav4 died unexpectedly, I was in shock, I truly felt like I had lost a family member. However I knew where to go. The place where my family has purchased half a dozen vechicles. They eased my pain and helped find a great replacement for my old standby, of course it was a newer Rav4. A nice used model with low miles and everything we wanted. In the end they made the transition simple and straightforward. This is why I'll recommend to friends and family, and surely use them for future purchases. Thanks, Jay Wolfe More

Great Experience It was a great experience start to finish, I have bought 3 vehicles from this dealership and it has been consistent each time, the people in every dep It was a great experience start to finish, I have bought 3 vehicles from this dealership and it has been consistent each time, the people in every department are great. More

serevice visit appointment in and out no issues I made an appointment and was in on time and got it back the same day. Quicker than expected and Randy handled a few recall checks I was unaware of. I made an appointment and was in on time and got it back the same day. Quicker than expected and Randy handled a few recall checks I was unaware of. More

New Vehicle Purchase Satisfaction Excellent in all areas. John Dallaire, Sales Associate, JaVan Clayton, Finance Manager and Will Carroll each provided their expertise which resulted Excellent in all areas. John Dallaire, Sales Associate, JaVan Clayton, Finance Manager and Will Carroll each provided their expertise which resulted in a satisfied and pleasant outcome for the purchase of our 2016 Tundra. More